Epubor

dibhanth@netscape.net

Question

4/4/2025 7:21:50 AM

I have just paid anew for the latest version of equbor because when I tried removing the DRM from a recently purchased kindle ebook, when I dragged the book into the 'dropbox'a progress bar opened but never moved.
Once I had replaced the program, paid for it and registered it, I tried dropping that same book into the 'dropbox'. The progress bar appeared and........
Nothing happened AGAIN.
I then tried the last book I had removed the DRM from on the previous equbor version I used back in 2022. AGAIN progress bar appears and nothing else happens.
This is the latest version, the you get taken to through the link in the license purchase email
There was no problem with the registration. And clearly since it does not work, even on an ebook the old version worked on 3 years ago, there is something seriously wrong with the software.

I look forward to you providing a workaround or a full refund.

Answers(1)

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04/10/2025 09:24:01
Thank you for contacting us. We've received your comments.
Please don't use the drop box to store your kindle books.
Please download your kindle books directly from kindle for pc 2.4.0 to your computer and run Epubor Ultimate to remove drm.
If you are still failed, we can offer the remote access assistance.
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