Did not get licence

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Jutta Stork

10/12/2024 9:42:55 PM

On 9th October I bought a licence for Epubor Everand Downloader for Mac via PayPal.
Reference number 242767127
I didn't get any email. Not a confirmation mail and no registration code.
The PayPal transaction code is 6A520129093546228.
Please send the registration code.

Answers(4)

Francisco

Re:Did not get licence

10/15/2024 01:05:38

?I didn't get any email. Not a confirmation mail and no registration code.
The PayPal transaction code is 6A520129093546228.
Please send the registration code.

epubor

Re:Did not get licence

10/16/2024 09:12:52

Thank you for contacting us. We've received your letter and sent the license code to you. Please check your mailbox again, even spam.
Any more problem, please feel free to contact us via support@epubor.com

Michael Cook

Re:Did not get licence

10/22/2024 13:16:58

epubor.com purchase (Order #123841467)
$31.86 USD 1 $31.86 USD

PAYPAL
Jun 7, 2020 16:24:01 PDT
Transaction ID: 3CY0760600963672H

I purchased a lifetime license for the the above mentioned order on the above mentioned date and I would like to install it on my new computer, but the only message I get is to buy a new license. How do I download again without having to pay?

Epubor

Re:Michael Cook

10/23/2024 09:04:28

Thank you for purchasing from us. It seems you've contacted us about this issue in July 2024. We've helped you fix this issue. We've contacted you again this issue via email. Please check your email box to get further assistance.