You have sent two emails to me, with different titles, but the content of each appears the same. And that content promises the license information, but does not actually provide it. Am I missing something? Where is the new licensing information?
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Originally I included here the text of the two emails you sent, but the submission was rejected on the ground "you have included some spam words." ??????????
I am hoping this will get through.

I bought Epubor Ultimate on 2019-05-2021.
Registration code: UEHYE8F-RY9DA6-NYKPR6-AK7YFZ-S2ADG7E
I made a clean réinstallation of Windows and lose my copy of Epubor Ultimate.
How can I recuperate a copy of Epubor Ultimate?
Jacques Morrier
jacques.morrier@hotmail.com