Epubor Audible Converter User Guide (Easy-to-use)

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Thank you for your interest in Epubor Audible Converter -- the easy-to-use and trendy mp3 converting software that lets you converts Audible .AAX audiobooks to per-chapter MP3 files, preserving metadata. It's famous for its high conversion speed, low price, clean interface and 24-hour online customer service.

Epubor Audible Converter 101 -- A guide to using Epubor Audible Converter.

Note: We provide both Windows and Mac version of Epubor Audible Converter.

Note that this tool simply allows the user to use their own encryption key (fetched from Audible servers) to decrypt the audiobook in the same manner that the official audiobook playing software does. Please only use this application for gaining full access to your own audiobooks for archiving/conversion/convenience. DeDRMed audible books should not be uploaded to open source or torrent sites for commercial use.

Part 1. Download & Install

Step 1 Download the latest version


Note: This is the updatest user guide for audible converter, if you are using older version, please update or upgrade it.

Step 2 Install Epubor Audible Converter

Double click the setup(exe or zip) file. Then follow the instructions on your screen to finish the installation process.

install epubor audible converter

Step 3 Launch Epubor Audible Converter

It will take seconds to install epubor audible converter successfully. Once it has been completed, launch the app on your mac please.

launch audible converter epubor

Part 2. Free trial & Register & Update & Uninstall

1. Free Trial

The first time you start the program a window will pop up, which lets you register or purchase the software. But you can just close the window and start your free trial.

epubor audible free

What are the limitations?
Q: What are the terms of the trial version?

Limit 1: You can only download and convert one audible audiobook for free with the trial version.

2. Register

First You need to purchase it in order to register the software to enjoy full functions. Click the "Buy Now" button. One-year license charges $29.99 while the lifetime license charges $39.99.

buy now buy now

After purchasing, you will receive a confirmation email soon which includes your order info. Copy the licensed email address to register the program please.

Once you register it successfully, you will be guided to its main interface.

3. Update

Whenever new version is released, you will receive the notification as soon as you open the software.

update epubor

You can click on the tip and then you will be guided to a new download link. It includes the latest installation package. But in my own opinion, I highly recommend you uninstall the software completely first, and then download the package so that you can get fully updated.

4. Uninstall

Go Finder > Applications > EpuborAudibleConverter and right click to choose Move to Trash.

uninstall epubor audible on mac

Part 3. Easy guide on how to convert audible books (chapter split)

Follow the steps below to convert audible to mp3 format.

Step1. Log in with your audible account. Confirm the Login button to connect to your audible library.

Step2. Add audible audiobooks from the left to the right area.

Step3. Select "Split by chapters" (if you need).

Step4. Set your target audio format and click on the "convert to..." button.

Once the conversion is completed, the converted audiobooks will be shown in the output folder. You can freely transfer or back up them to another device.

It's fast, reliable and works well!

buy now buy now

Frequently asked quesitons about using Epubor Audible Converter

Q1. Why some of my audible files are not shown at the left area of audible converter?

Answer: Please ensure that you can "Listen" your audiobooks in your audible audiobooks library via browser (audible official website). In other words, if you cannot see the "Listen Now" button at the audible audiobooks section, epubor audible converter will not work for those files.

audible listen now

Importance: EAC doesn't work for audible podcasts and collections. And if you ensure that your audiobooks are not totally shown up under Epubor Audible Converter library, log out audible and log in again, and confirm the login region is correct or not.

login audible converter epubor

Q2. Is it possible to continue using the previous version of Epubor Audible Converter?

Answer: By default, the latest version owns the latest functions, but if you really prefer an older version, you can contact the support team.

review audible converter epubor

Q3. Can I convert Audible Podcasts to MP3 with Epubor Audible Converter?

Answer: The current version and plan doesn't support Audible podcasts. If you wish epubor tool also supports converting audible podcast offline, contact epubor market team to get for more help please.

audible podcast no


has covered software online marketing for more than 10 years. She joined Epubor since 2013, covering content writing, affiliate marketing, global brand expansion, video marketing, and business development.

05/19/2019 01:02:15
Good product if you have full sight, but for a totally blind person, wouldn't reccommend, as the options in the menus are not made clear on keyboard or screen readers, and it seems that you can only access them with a mouse, which it is hard for a totally blind person to do. I suggest that a little more work be done on this product making it more accessible to blind screen readers!
09/7/2019 07:06:23
Does not convert the whole audible book. My download complete book was 10.5 hours. Epubor only converted 6.5 hrs. Tried twice. Converted works fine but book incomplete. Need guidance on how to convert it completely.
09/15/2019 06:46:30
Does not work - at all. Failed all 3 .aax files. You will need to address - maybe an update. Regards.
03/19/2020 05:18:41
I'm trying the free/test version and it will only convert about 9 min. of my 7 hr. book.  Also, it can not split into chapters (options are greyed out). Maybe the paid version will do the split AND convert more than a teaser piece of the book. But I don't see where to go if it does not work as shown, so I'm looking elsewhere for a program.
03/19/2020 16:28:03
Thank you for your comments. The trial version only convert 10 minutes of each book. Also, splitting audible into chapters is only available in licensed version.
Please don't worry about this issue. we have 30-day money back grantee.
08/1/2020 06:17:42

I gave purchased the full access key to this program and it fails any and all files i try to convet yo mp3.


I myself will be demanding a refund.

08/3/2020 17:22:51
Thankyou for using our software. Can you please at least send one file to our customer service via support@epubor.com and we will help you fix this issue. Also, please screenshot to show us the error message.
09/27/2020 04:12:32
Audible converter no longer accepts my lifetime license because it seems to be in use on other PCs ???
09/28/2020 09:03:16
Thank you for using our software. Your issue is caused by the registration limitations. It seems you've registered this audible converter more than one computers. I just checked this issue and Alice already have fixed this issue for you yesterday.
Have a nice day.
10/10/2020 05:12:17
I had to reinstall Epubor Audible Convertor as I had a new hard drive in my computer.
I registered it with my email address and it recognises this, but when I drag a file into the program nothing happens.
10/10/2020 10:25:16
Thank you for using our software. After dragging the software to epubor audible converter, please click on "convert to mp3" to start the conversion.
Once the conversion finished, the output folder will pop up automatically.
01/26/2021 06:12:51
Each of the four audible books that I converted lacked the last at least 3 minutes.  The books were in the .aa file type.  I bought the lifetime option.  
01/28/2021 09:57:50

Thank you for contacting us and sincerely sorry for this issue.
Please download your audible files to aax format instead of aa format. Then convert audible books again.
Any more problem, please feel free to contact us via support@epubor.com.

10/5/2021 17:47:26
ora si puo scaricare solo aaxc e quindi il vs software non funziona
10/8/2021 16:18:34
Thank you for your comments. Now you can download audible books as aax and Epubor Audible Converter can help convert audible aax to mp3 or m4b format.
01/30/2022 20:29:47
I am attempted to convert a couple of books.  I had no problem once before but now the convert button doesn't show up when I choose one to convert.
02/7/2022 14:38:48
Please close this software and restart it. Then try to convert audible files again. If the convert button is still missing, please screenshot and send it to us via support@epubor.com. Then we will try our best to help you fix this issue.
07/7/2022 12:56:23
This doesnt seem to be able to detect existing chapter breaks in audiobooks. Is there no way to have the tool split up the file by existing chapters?
10/30/2022 19:53:16
Hi, I have purchased a lifetime licience but the program will only convert 16% of any book. I bought this as it had great reviews butif I cant convert a whole book I will want my money back.
Please help
10/31/2022 14:28:16
Please contact us via support@epubor.com to get this issue fixed.
07/10/2023 10:17:32

Purchased lifetime program for Mac.

My Audible Library does not refresh so I cannot search or see the library.

I downloaded an Audible book but was Unable to Drag and Drop books from the Finder window.

Unable to do anything with this program that was promised.

I would like a refund if these issues are not fixed.

07/10/2023 14:41:49


I'm really sorry for all inconvenience.
Please contact us via support@epubor.com, we'll help you with this issue. Thank you.

Best regards,
Epubor Team

08/18/2023 10:38:51
The Audible Library with aaxc and json files takes too much space on Drive c: There is no option on the interface to change its location. Can those files be deleted or moved without interfering with the program?
08/21/2023 10:09:16

Hello, thanks for your message.

Yes, you can delete the downloaded and converted books including aaxc and json files to free up your drive C.

We're aware this problem and will fix this issue on the next version as soon as possible. Thank you!

Best regards,
Epubor Team

12/7/2023 00:17:30
comment avoir Epubor Audible Converter en Français ?
12/8/2023 08:16:48


I'm really sorry that our Epubor Audible Converter does not support Frensh language currently.

If there are any other questions or concerns, please feel free to contact us via support@epubor.com.

Best regards,
Epubor Team

12/12/2023 02:41:41
1) 13 of 31 audiobooks I tried from my Amazon Audible account were only partly converted but were then given a green checkmark as if the conversion had been completed successfully.
2) The download direct from my Audible account via Audible's Download button to my Windows 10 computer appeared to download but failed. All files I attempted gave an error message that the *aax was not in the site.
3) The program is easy to navigate but unfortunately I paid for a lifetime license after by chance having the trial version succeed enough to believe it would work. If it works less than half the time, it is a great disappointment.
12/14/2023 16:17:15

Hello, thanks for your comment

If you can't convert some of your Audible books successfully by Audible Converter, please feel free to contact us via support@epubor.com with the screenshot of error message when you use the software.

We will help you solve your problem as soon as possible.
Best regards,
Epubor Team

01/17/2024 22:25:19
I've converted some books in mp3, bur others is possible to convert only in M4B and others are not converted and the conversion failed message immediately appears without any explanation as to the reason.
What could be the problem?
01/18/2024 09:52:59

How did you add audible books to Epubor audible converter? What's your audible marketplace?
1. Please ensure you are using the latest version of Epubor Audible Converter.
2. Please log out and login to Audible within Epubor Audible Converter and try again.

3. If you are still failed, please contact Epubor support@epubor.com to get further assistance.

02/11/2024 04:35:04
La versione prova convertiva metà audiolibro
Ho pagato a vita e non converte nulla
02/17/2024 21:19:37
Are you using the trial version or the licensed version? Please note the trial version only convert 1 book for free. If you are using the licensed version, please contact us via support@epubor.com to get this issue fixed.
02/27/2024 23:29:24
I have the Audible Converter from Epubor for Windows to convert Audible audiobooks. It works very well and I don't know of any other program that can also transfer the chapters of the audiobook.
I can also connect to my "audible library" and all the audiobooks I have bought are transferred! This makes it very easy to transfer and convert the audiobooks!
I can really recommend this program!
02/28/2024 08:22:08
Thank you for your feedback. We are glad that our software can help you.
03/15/2024 20:05:10
Buenas, ya hice una conversion a mp3 con la version de prueba, directamente de la biblioteca que poseo con la suscripcion de prueba que tengo con audible, pregunto una vez que termine la prueba y no quiera reanudar la suscripcion, los libros que tenga en mi biblioteca se mantienen y podria convertirlos con Epub Audible converter en su version definitiva, comprando la licencia, gracias
03/18/2024 10:29:50
Thank you for your feedback. We are glad to know that Our software can help you.
05/4/2024 01:34:06

Sigh. Work in progress.  Keep working at it as this recent update is a step back. Here's your problem:  you made your converter into an audible only converter, linking your software directly to the Audible Library. Put another way, the Audible Library (online) is now the only source for your software.  

Imagine a different scenario:  The user downloads the Audible book (.aax file) to his/her own computer (let's assume a Windows PC).  Let's assume, too, that there are other audio books from other sources -- even DRM free files -- in the user's computer files.  Your previous version allowed the user to copy or drag a file from anywhere -- specifically from folders on the user's computer.  Now?  Not so much.  Actually, not at all.  So, I'll have to uninstall your current version -- which does have some promise and in fact is visually more attractive -- and re-install the previous version.  I'll await your next effort.

Things to think about:  1. Users download files to their own computers.  2. Users employ Epubor not just for Audible but for other sourced audio book files.  3. Users employ audible not just to convert or to eliminate DRM but to manage files in a common format.  4. Users also employ a larger range of metadata than you acknowledge; you really should pay more attention to metadata, and to the editing of metadata.  5. Users often do not assume or manage their audio book files as if they were "music". Audio books may be "audio" files, but they are first and foremost books, not music files so they are often managed as "documents" or as "general" rather than as music.  Forcing the "music" file and folder properties on the user is annoying.  Finally, 6. Users find software annoying that reverts to its internal defaults after taking the time to customize to the user's preferences.  Your continual default to the root drive for the output file is a case in point.  Allow the user to customize the input (source) and output folders, and then leave it alone.

I kind of like your software.  You just need to be a little more thoughtful regarding how users might employ it rather than trying to do their thinking for them.  Best of luck in your next iteration.

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