Find QA:
SearchLatest Question
- failed to remove kindle kfx for kindle version 2.8.2(70987)
- Do you plan on adding a Linux version of your software?
- How good is it?
- epubor will remove drm from kindle not convert
- have downloaded but don't know how to activate
- Missing option to de-register?
- Update fails, update asks for an app
- cannot convert files from kindle to epub
Hot Q&A
Question
Joshua Hart
5/20/2022 1:59:25 AM
Epubor Ultimate has crashed immediately a few seconds after launch on my M1 Mac with Monterey for the past couple months. I don't know what has changed on my end. I've tried deleting and reinstalling the app, but it still won't launch without crashing. Is there anything I can do? I paid for this software and would like to be able to use it!
Answers(8)
reply
reply
Epubor
05/23/2022 14:47:06
Thank you for using our software.
1, please ensure you are using the latest version of Epubor Ultimate.
2, don't use any external device on your computer.
Then try our software again. If you are still failed, please screenshot and send it to us via support@epubor.com. Our customer support will contact you and help you fix it. Please don't worry.
1, please ensure you are using the latest version of Epubor Ultimate.
2, don't use any external device on your computer.
Then try our software again. If you are still failed, please screenshot and send it to us via support@epubor.com. Our customer support will contact you and help you fix it. Please don't worry.
Sabrina
06/2/2024 20:22:44
same problem here. can anyone fix this?
i have the latest version. and from the update on i have problems
i have the latest version. and from the update on i have problems
Scott
08/16/2024 01:46:17
Same problem here. Just downloaded and installed latest version. It begins to open, then crashes. No way to do a screen shot because it closes almost immediately. Have run the app as administrator, but still shutting down immediately.
Al
02/12/2025 00:18:23
Same problem on two different computers. Using Epubor Ultimate v3.0.16.327 Apple M1 Ultra Sonoma 14.5
Epubor
02/12/2025 11:44:53
Please fully uninstall the current version of Epubor Ultimate from your Mac, then reinstall the latest version from the link below.
https://epubor.com/ultimate-download.htm#os_Mac
If there is still the same issue, you can also try to open "Terminal" on your Mac, then run the command below:
cd ~/.Ultimate && sed 's/"enable_device": true/"enable_device": false/g' app_settings > app_settings_tmp && mv app_settings_tmp app_settings
If this issue is still not fixed, please feel free to contact us via epubor.iris@gmail.com to get further assistance.
Carl Eisen
04/7/2025 00:55:25
Epubor Ultimate opens and then crashes immediately. I'm using Mac OS Sequoia 15.4. I'm registered and have a license. I've downloaded and reinstalled the latest version and used the terminal command from your support website, but nothing seems to work. Thank you
