Epubor

Epubor VitalSource Downloader

Question

1/24/2019 9:22:32 AM
Epubor VitalSource Downloader is not accessing all of my titles for download. I can only access the most recently purchased lifetime purchase. There were 2 more titles I bought before that, and I can still access them through VtialSource. Is this a glitch?

Answers(10)

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02/19/2019 11:59:43
Yes we met technical issue and copyright problems. Epubor Vitalsource Downloader is not available for downloading any more.
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02/21/2019 00:59:02
OK, so I have a license for Epubor VitalSource Downloader. Can I get a refund for it? I am very frustrated with how this news was delivered (I had to search for hours why it is not working) and no support what so ever.
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02/22/2019 10:44:42
We have proceeded with the refund, please check your account later.
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04/4/2019 08:22:28
How can I get a refund for Epubor Vitalsource Downloader? It is not avaliable for downloading any more.
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04/8/2019 11:11:27
We are sincerely sorry to inform you that Epubor vitalsource downloader are not available for downloading anymore due to copyright issue. If you have purchased the vitalsource software, please contact support@epubor.com about the refund issue.
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06/2/2019 06:21:00

Dear,

Need to ask the refund of the value paid for the application.

My e-mail: caio@brianezi.com
or

caio.brianezi@hotmail.com

reply
06/4/2019 10:00:54
Please contact support@epubor.com about the refund issue.
Have a nice day!
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06/4/2019 12:24:00

Hi,

I purchased the VitalSource downloader software on 19 February 2019 and was never able to use it.  I read in one of your responses that the software no longer works.  I had made a complaint through this website, but never heard back.  I subsequently tried to claim for a refund through PayPal and the claim was denied.  The software was almost $130 USD and I'd like to get a refund.  

Please reply this time!

Regards,
Sam

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06/5/2019 08:55:36
Thank you for using Epubor software and sincerely sorry for this issue. For the refund, please contact our customer service to discuss the details: support@epubor.com
reply
08/24/2024 15:40:49
Contact developer to know better
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