Epubor

Failure to convert book

Question

Carol T
2/19/2025 2:27:52 AM
With a licensed and registered copy of audible converter, every attempt to convert a book to .mp3 results in "Failed" with no explanation. Why?

Answers(12)

reply
reply
Epubor
02/19/2025 08:57:15
Thank you for using our software.
How did you add your Audible books to Epubor Audible Converter? Did you login to Audible within Epubor Audible Converter? Or add the aax format to Audible Converter? Please send us more information via epubor.iris@gmail.com.
reply
Gary
09/25/2025 04:36:27

With a licensed and registered copy of audible converter, every attempt to convert a book to .mp3 results in "Failed" with no explanation. I havn't used the app recently, but the product has worked well for years for me.

Im directly connected to Audible Library and running version 1.011.254

I even tried some old books that I was able to previously convert but these failed as well

Thanks

reply
Epubor
09/25/2025 14:48:01

How did you add your Audible books to Epubor Audible Converter? Did you download them as .aax files and then import them into the converter?

If you used this method, please send us the .aax files so we can test them on our end.

Or did you log in to Audible directly within Epubor Audible Converter?

If you used this method, please try converting the files to .m4b format first. After that, we will investigate the issue further for you.

reply
overon
02/2/2026 19:35:27
Me pasa lo mismo, desde hoy cada intento de convertir un libro da error, tenía unos 30 libros, convirtió 10 y desde ahí siempre da error, he cerrado sesión, la he vuelto a iniciar, pero siempre da error, veo los libros en la biblioteca, pero siempre da error
reply
overon37
02/2/2026 19:43:57
Same here, always error, error, since today
reply
Richard Denning
04/6/2026 22:53:11

I had an older version of Epubor Audible Convertor and just downloaded v1.0.11.254.  I logged into Audible and tried to convert an audiobook and I get the Failed message.   I tried converting a book that I converted with the older version and it failed also.  I then downloaded that book and tried and it failed.  With the new version of the software, I cannot convert books.  

Please tell me what I can do to fix this.  

Thanks.
Rich Denning

reply
Epubor
04/7/2026 11:58:54
Our customer support team has contacted you about this issue.Please check your emailbox to get further assistance.
reply
Collec2r
04/25/2026 18:51:02
Newest version of Epubor Ultimate and Kindle app. Had Epubor open when I downloaded the books in Kindle (4 times). 23 of 25 books failed :(
Worked fine a week ago
reply
Lee
06/10/2026 00:48:27
I paid and Registered with Epubor and my audible books are not completely converting.  It has been working for 12 hours to convert one book.  Should not take this long and still not completed
reply
Epubor
06/10/2026 10:33:29
We've checked your license email and found no order related to it. Please send us your billing email address via support@epubor.com so that we can check this issue further.
reply
Andrew
06/28/2026 17:55:01

With a licensed and registered copy of Audible Converter, every attempt after ?Saturday, ?June ?27, ?2026, ??4:06:04 PM to convert a book to .mp3 results in "Failed" with no explanation.

The product has worked well for years for me.

I am directly connected to Audible Library and running version 1.011.254.

I have verified that books I previously converted will still do so.  

reply
Epubor
06/29/2026 11:14:28
We've tested this issue at our end. Audible converter works perfectly. Please check your internet connection, also, please choose mp4 as the output foramt and try again. If you still fail to convert the books, please take a screenshot of the error message and send it to us via support@epubor.com. We will check this issue further.
reply
Name
*
email
Answer
UBB Editor
 
Home > Q&A > Failure to convert book
mcafee badgenorton badge