I hope this email finds you well. I recently purchased a 1-year subscription for your software (Order/Transaction ID: [simonsxzv@gmail.com]). However, I have not yet received the registration code via email.
Could you kindly confirm whether the registration code has been sent and provide assistance in resolving this issue? If there’s any additional information required from my side, please let me know.
Thank you for your prompt attention to this matter. I look forward to your reply.
Best regards, [Simon] [simonsxzv@gmail.com] [ Receipt #1119-2234 ]
We're currently experiencing a license registration issue due to an unexpected outage at Linode's Newark, NJ datacenter, which began around 10:00 UTC. This outage is affecting services globally, including our license server. As a result, you may not be able to register your license at this time. We're actively monitoring the situation and will restore full functionality as soon as Linode resolves the issue. Thank you for your patience and understanding.
Dear Epubor Team,
I hope this email finds you well. I recently purchased a 1-year subscription for your software (Order/Transaction ID: [simonsxzv@gmail.com]). However, I have not yet received the registration code via email.
Could you kindly confirm whether the registration code has been sent and provide assistance in resolving this issue? If there’s any additional information required from my side, please let me know.
Thank you for your prompt attention to this matter. I look forward to your reply.
Best regards,
[Simon]
[simonsxzv@gmail.com]
[ Receipt #1119-2234 ]