Hello, thanks for your comment.
If you want to use Epubor Ultimate on your Mac.Please follow this guide to remove Kindle DRM again:
1. delete all kindle books.
2. install 1.31 Kindle for Mac and replace all the other kindle apps on your mac: https://download.epubor.com/sold/KindleForMac-1.31.dmg
3. exit the Kindle app, and run the command line: chmod -x /Applications/Kindle.app/Contents/MacOS/renderer-test.
4. launch the Kindle app, you must redownload all kindle books, then try to remove DRM.
For further details, here’s the step-by-step guide:
https://www.epubor.com/remove-kindle-drm-on-macos-1015-catalina.html
And if you want to decrypt newly published Kindle books in 2023 via Kindle Converter, please follow this guide step by step:
https://www.epubor.com/kindle-converter-user-guide.html
Any other questions or concerns, please feel free to contact us.
Best regards,
Epubor Team
thanks for creating this app
but there is an issue:
downloaded the latest Kindle Windows 10 App, installed and works just fine
using your epubor kindle converter v1.0.1.44 and it does not see the Kindle directory of downloaded books.
there is no place in your app to define the kindle book directory.
on the other hand, I own your Epubor Ultimate 3.0.15.425 (paid) and it finds the books from the kindle app, but unable to remove the DRM (KFX)
just letting you know the trial version is not working
Thanks for your comment. In this case, I suggest that you can try again our Kindle Converter and follow this user guide step by step:
https://www.epubor.com/kindle-converter-user-guide.html
If your Epubor Ultimate cannot remove DRM, I suggest that you can remove the downloaded books at first, and then re-download the books again via v1.32 Kindle app for PC, please keep Epubor Ultimate running when you download the books. And then try again to use Ultimate to decrypt and convert the downloaded books.
If there is the same question, please feel free to contact us.
Best regards,
Epubor Team
Hi. I've just downloaded your trial version of Kindle Converter for Windows and it doesn't appear to work.
Firstly, the "Kindle Library" window just displays "No File" and there's no way to configure the folder location (despite my Kindle Library being installed in the default location). And drag and dropping files from Windows Explorer into the designated drop zone doesn't work.
Also, in looking more closely for a configuration file, I discover that this software is simply a very simple front end to Kovid Goyal's Calibre software. I assume that you aren't breaching copyright, but I would expect you would acknowledgement this reasonably prominently.
Finally, I downloaded Epubor Kindle Converter because your Epubor Ultimate was unable to remove DRMs from any books I've purchased from Amazon this year. Instead, I was directed to a webage that recommended using your Kindle Converter. But on our Ebook Converter webpage you state "Note that eBooks with DRM protection cannot be converted. To convert DRM-protected ebooks, please use Epubor Ultimate."
Thanks for your comment. In this case, I suggest that you can try again our Kindle Converter and follow this user guide step by step:
https://www.epubor.com/kindle-converter-user-guide.html
If there is the same question, please feel free to contact us.
Best regards,
Epubor Team
Why aren't these questions and complaints being answered?
Why do all the postings misleadingly appear to be rating Epubor with 5 stars?
Why is Epubor not contacting Epubor Ultimate purchasers to clarify the status of this application in the light of post Jan 3, 2023 Amazon downloads?
It doesn't work properly. No support offered and a cop-out excuse of "sometimes it just doesn't work and its not our fault" Mine has been stuck on the same 8 books. Initially I had a blank file list. I logged out and into another profile, went back again and later it worked - no logic behind it. Now, it is stuck on the eight books it initially found but won't find any more. I have tried everything including uninstalling all related software, deleting cache files and then reinstalling. Still picks up the 8 books and I can't find the source file for the kindle books in the android emulator. There is no option to direct the software to the place where android stores the kindle books.
You need to take heed of your reviews either a) your product is not fit for purpose and you need to work on it more or b) your product is too technical for everyday folk and/ or you can't make it work for these people and therefore have no business charging for it.
Your 75% off sale for this product shows your confidence in it. Don't promise something and charge for it then not deliver.
Hello,
I'm so sorry for all inconvenience.
In this case, could you please allow me to connect your desktop with AnyDesk software to check and solve your problem directly?
Download from here:https://anydesk.com/en
When you are running the AnyDesk, please tell me your Address number, then we can connect to your desktop.
Best regards,
Epubor Team
Hello,
why do I have to pay for another program? I have already purchased Epubor Ultimate!
Regards
Hello,
why do I have to pay for another program? I have already purchased Epubor Ultimate!
Regards
Hello,
why do I have to pay for another program? I have already purchased Epubor Ultimate!
Regards
Hello, thanks for your comment.
Could you please follow the user guide and try again?
If you want to use Kindle Converter to decrypt your Kindle books, you also need to install Android emulator and V4.16 Kindle for Android to download your Kindle books.
User guide:
https://epubor.com/kindle-converter-user-guide.html
Any other questions or concerns, please feel free to contact use via support@epubor.com.
Best regards,
Epubor Team
Hello, thanks for your message.
Please read the user guide carefully and try again. You may ignore some important steps, may I ask what computer you use, Windows or Mac?
If you still fail to decrypt your Kinlde books with the trial version, please feel free to contact us via support@epubor.com.
Best regards,
Epubor Team
Hello, thanks for your message
May I ask what version of Kindle Converter you use? And what Android emulator your installed?
Please follow the user guide and try again:
https://epubor.com/kindle-converter-user-guide.html
If there is still the same problem, please feel free to contact us via support@epubor.com.
Best regards,
Epubor Team
Hello,
Our software is working. If you have any problems with Kindle Converter and still fail to remove DRM from your Kindle books, please feel free to contact us via support@epubor.com.
We will help you solve your problem as soon as possible. Thank you!
Best regards,
Epubor Team
Hello, thanks for your comment
Do you install Android emulator and V4.16 Kindle for Android to download your Kindle books? Please follow the user guide below and try again, thank you!
https://epubor.com/kindle-converter-user-guide.html
If it is still not working, please feel free to contact us via support@epubor.com.
Best regards,
Epubor Team
Unfortunately, the installation is very complicated and requires two additional software products that have to be downloaded first. Incomprehensibly, the complete installation instructions are only sent after contacting support.
At least my Kindle-libery was found and the books could be converted to Epub format.
Unfortunately, I can't say the same about the conversion to PDF, the software hung up with almost every second book and the PC had to be restarted because otherwise the service could not be closed. Reloading the ebooks didn't change anything, but a conversion from epub to pdf was possible via Calibre without any problems; so it's not the files. I think there is still a lot of room for improvement so that your customer doesn't feel like a beta tester.
Incidentally, it wouldn't be a bad idea if at least the installation instructions were available in several languages, as the windows of the Android simulator, for example, probably differ considerably not only in the German version.
Thank you for using our software. If you are using the kindle converter, the trial version only convert 3 books in total. To convert more, it will require the license.
If you are using Epubor Ultimate, there is no need to install Android emulator. It works with the kindle for pc/mac.
If you don't know how to use Epubor software, please feel free to contact us via support@epubor.com to get further assistance.
thanks for creating this app
but there is an issue:
downloaded the latest Kindle Mac OS App, installed and works just fine
using your epubor kindle converter v1.0.1.44 and it does not see the Kindle directory of downloaded books.
there is no place in your app to define the kindle book directory.
on the other hand, I own your Epubor Ultimate 3.0.15.425 (paid) and it finds the books from the kindle app, but unable to remove the DRM (KFX)
just letting you know the trial version is not working