Epubor

Epubor Kindle Converter User Guide

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Thank you for your support of Epubor Kindle Converter.

Epubor Kindle Converter is the NO. 1 and easiest-to-use kindle drm removal software that can decrypt and convert kindle books, even those published in 2023.

Epubor Kindle Converter -- A detailed guide to using Epubor Kindle Converter

Part 1. Download & Install

Step 1 Download the latest version
Download Epubor Kindle Converter for Free
   
Step 2 Install Epubor Kindle Converter

Double-click the setup (.exe or .pkg) file. Then follow the instructions on your screen to finish the installation process.

install Epubor kindle converter

FAQs on installation
Q: "EpuborKindleConverter.pkg" cannot be opened because it is from an unidentified developer.

We want to assure you that all Epubor Software is completely safe and secure to use. If you encounter a security notification on your Mac, this is due to default security preferences that only allow installation of apps from the Mac App store and identified developers. To fix this issue, follow the simple steps outlined below:
Click "Ok" to close this error message first. Then go to System Preferences>Security & Privacy. On the General tab, click "Open Anyway". Finally click "Open" to start the installation in the new prompted window.
install kindle converter mac

Part 2. Free Trial & Register & Update & Uninstall

1. Free Trial

After launching the Kindle converter, if you want to continue with the free trial version, just close the registration window. Or if you want to enjoy the full features, please just buy the licensed version.

epubor kindle converter free trial

What are the limitations of the free trial version?
Q: Is there any limitation of the free trial version?

Limitation: You are allowed to convert a total of 3 Kindle books for free. To back up all your Kindle books, you should upgrade your Epubor Kindle Converter to licensed version.

2. Register

To register Epubor Kindle Converter and unlock its full functionality, you will need to purchase a license for the software.

Price options Kindle Converter for Win Kindle Converter for Mac
1 Month $14.99 >> Get it Now $14.99 >> Get it Now
1 Year $29.99 >> Get it Now $29.99 >> Get it Now
Lifetime $54.99 >> Get it Now $54.99 >> Get it Now

Once you have completed the purchase, you will receive a confirmation email that contains your order information. Cllick the yellow key icon at the top-right corner to pop up the registration widnow, and then input your licensed email and license code into the program to register it.

After you register Epubor Kindle Converter with your license successfully, you will break trial limits to convert all your downloaded kindle books at one-click.

3. Update

When a new version is released, a notification will appear in the bottom-right corner, as shown in the picture below. To update Epubor Kindle Converter, simply click on the version number and download the latest version to your computer.

4. Uninstall

On Wins:

On your desktop, right-click the icon of Epubor Kindle Converter>> Open file location >> scroll the mouse to find the uninstall.exe file > double-click the uninstall.exe file to uninstall the software from your computer.

uninstall kindle converter windows

On Mac:

Open Finder >> Applications >> find Epubor Kindle Converter>> right-click it >> choose Move to Trash.

uninstall kindle converter ,mac

Part 3. How to Use Epubor Kindle Converter on Windows

Watch video tutorial

Step 1. Download and Install Android Simulator

Download Android Sumulator--LDPLAYER9 and install it on your Windows.

Download LDPLAYER9 from its offical website

Then click Settings icon at the top-right corner >>Other settings>>Enable "Root permission" and choose "Open remote connection" for ADB debugging.

root android simulator

Finally click on "Save settings". A new window will prompt, asking whether you would like to restart LDplayer. Click on " Restart now" button to restart this Android simulator.

Note: Please ensure that you restart the Android simulator before proceeding with the following steps.

restart android simulator

Step 2. Install Kindle for Android on the Simulator

Important notice

Please ensure that you download Kindle APK version 4.16. If you have installed a Kindle APK version higher than 4.16, you may not be able to locate the Kindle books in Kindle Converter later, even if you have downloaded them

After launching Android simulator again, download and install Kindle apk to your Windows computer and the drag it to your Android simulator.

Download Kindle APK version 4.16 here

install kindle successfully

The kindle for Android APK will be transferred to Android simulator and installed automatically.

install kindle successfully

Step 3. Download Kindle books to Android simulator

Click the Kindle icon on Android simulator to launch it, then click on "Start Reading" button, and sign in with your Amazon account. Once signed in, click "All items" to show all books in your Kindle library.

install kindle successfully

Click the book cover to download your kindle books.

download kindle books android simulator

Now you've downloaded the kindle books successfully. Please note that even the books published in 2023 can be downloaded in this way.

Step 4. Convert kindle books to drm-free pdf, epub, azw3, text or docx

Launch Epubor Kindle Converter. If you still have not installed it, please download and install it now.

   

Your downloaded Kindle books will be detected and listed on the left side.

Cannot find Kindle books in "The Kindle Library"

  • Solution 1: Please ensure you root the Android emulator and restart the Android emulator.
  • Solution 2: Please ensure you are installing Kindle for APK 4.16. If not, please uninstall it, download Kindle for Android version 4.16 and install it again.
  • Solution 3: Please don't try to add your kindle books downloaded via kindle for pc to your Kindle converter. It will not load your books from Kindle for PC library.
  • Solution 4: Finally, restart the Android Simulator and Kindle Converter, then click on "Refresh" button again.

Simply drag them to the right side. Then, click the down arrow icon next to the "Convert to XX" button to reveal more output options. Select the one you need and click on "Convert to XX" to initiate the conversion.

add kindle books

Once the conversion process is completed, the "✓" will appear at the end of the book title. To explore the converted drm-free kindle books, you can click the "Open" in the top area.

convert kindle in 2023 succeeded

Part 4. How to use Kindle Converter on Mac (Intel Chip)

Note: This method is applied to Mac with Intel chip. If you are using Mac with M1/M2 chip, please read how to use Kindle converter on Mac with M1/M2 chip.

Step 1. Download and install the Android Emulator --Google Android Studio to your Mac.

Download Android Studio Hedgehog | 2023.1.1 RC3 for Mac Intel Chip here

Step 2. Install Google Android Studio and create an Android device.

1 Install Google Android studio.

Follow your on-screen instructions to install Android studio on your Mac computer.

install android studio succesfully

2 create Android device on Google Android emulator.

On Android studio welcome page, click "Actions">>"Virtual Device Manager">>"Create Device".

create virtual device mananger

create android studio new

Then select hardware for the Android device. Please choose " Medium Phone" from the "Phone". Then click "Next."

select hardware android

Then select the image for the Android device. Please ensure you choose "Android 9.0(Google APIs)" from "X86 Images" tab. You will need to click the "Download" arrow next to the release name to download the image first, and then click on "Next" to finish the installation.

Note: The only Android image you can choose is "Android 9.0(Google APIs)". If you select other images, the Kindle for Android APK cannot be installed.

select system image android

Once finished, you will be redirected to the main interface of the "Device Manager." Click the play button to launch the Android device.

launching-android.png

Step 3. Install Kindle for Android on Android simulator.

Download Kindle for Android version 4.16 and then drag it to the Android simulator to install it.

Download Kindle APK version 4.16 here

install kindle for android

1. Can I install other versions of Kindle for Android? No, you cannot. The only Kindle for Android version you can use is Kindle for Android 4.16. Please click the button above to download the correct Kindle for Android.

2. After the installing, I cannot see the Kindle on the homepage of the Android device? In some Android device models, the Kindle icon will not display on the home page. In such cases, try clicking and holding the mouse, then swipe from the bottom to the top to reveal all installed apps. You should be able to locate the Kindle app there.

find kindle app android on mac

Step 4. Download Kindle books.

Launch Kindle for Android and sign in with your Amazon account. Please type in your account email and password. Note that the copy and paste function is disabled.

After logging to Kindle, click the book cover to download your kindle books, including the books published in 2023.

download kindle books android on mac

Step 5. Decrypt and convert kindle books.

Launch Epubor Kindle Converter, and click "Refresh" button to display all your downloaded kindle books in the left side. Then drag them to the right side and choose your target output format by clicking the down arrow icon at the central bottom. Then click "Convert to XX" to start the conversion.

convert kindle books android on mac

Once the books have been successfully converted, you can click the "Open" button located at the top corner to open the folder where all the converted Kindle books are stored.

convert kindle books successfully android on mac

Tip:

You only need to configure the Android simulator once. After that, you can simply use it without the need to repeat the configuration process.

Part 5. How to use Kindle Converter on Mac (M1/M2 Chip)

To use Kindle Converter on a Mac with an M1 or M2 chip, you need to install Google Android Studio to assist you in downloading Kindle books. Follow the steps below carefully to successfully convert your Kindle books to EPUB, PDF, or AZW3 formats.

Step 1. Install Google Android Studio.

Download Android Studio Hedgehog | 2023.1.1 for Mac (Apple Silicon) from here

Then double click the downloaded installation package and follow the on-screen instructions to install it on your Mac. Choose Standard as the setup type and click Next.

standard installation

Then, select Accept to accept the Terms and Conditions and click Finish.

android emulator

Finally, the setup process will continue and complete within a few seconds. Once finished, you'll be ready to install the first Android emulator.

Step 2. Install Android emulator.

Then you'll see the welcome page. Click "More Actions" and choose "Virtual Device Manager" in the drop-down menu.

add android emulator

Then click "Create device" button in the new window.

create android device

Then configure your virtual device. You can choose any device from the "Phone" or "Tablet" options. Then click "Next."

choose hardware

Note: Please ensure you choose exactly the same image as we recommended. If you choose the wrong image, you will fail to install kindle for Android on it later.

Then select the Android system image for your emulator. Click "Other Images" tab, scroll down to find the correct image:

Release name API Level ABI Target
Marshmallow 23 armeabi-v7a Android 6.0

select android system image

You need to download the image first, click the "Download arrow" to download the image first and install it.

download and install android system image

Once finished, you will see your Android Virtual device configuration in the new windows, and just click on "Finish" button.

android virtual device configuration

You'll go back to "Device Manager" window, here click "Play" button to launch the Android emulator.

launch android emulator

It may take a few minutes to launch the Android emulator, so please allow it some time and wait patiently.

If any warning message pops up reminding you that "Running an x86 based Android Virtual Device(avd) is 10X faster", please just check "Never show this again" and click on "ok" button.

warning message

Step 3: Install kindle for android on Android studio.

Download Kindle APK version 4.16 here

Download the Kindle for Android from the above button and then drag & drop this apk to your Android emulator.

install kindle for android

Important Note:

This process will take a few minutes. Please wait patiently.

Once Kindle for Android has been installed successfully, you will go back to home screen of your Android virtual machine. And you may not find the Kindle app on the home screen. To find it, please click "Get to all your apps" button.

find kindle app

Click the kindle app to launch it, then login to it with your Amazon credentials.

Note: You cannot use your Mac keyboard to fill in the Amazon credentials. Please just use the prompted key boards on the Android virtual machine to fill in the Amazon account and passwords otherwise the Android emulator will quit unexpectedly, and you'll restart it again and repeat the login process.

fill in amazon account information

Step 4: Download Kindle books.

Now you login to your Kindle app. To download the kindle books, just click the book cover.

download kindle books mac m1

Step 5: Remove kindle drm and convert kindle to epub, pdf, azw3 and more format.

Now launch Epubor Kindle Converter. Click on "Refresh" to load your downloaded kindle books. Then drag and drop the books to right column, then click "Convert to epub" to convert kindle books to drm-free pdf

remove kindle drm


Download Kindle Converter Now
   
author

has been a passionate member of Epubor since 2017. Her mission is to enhance your ebook reading experience by sharing insightful tips and tricks. Join her on a journey towards reading excellence today!

86 Comments
reply
reply
05/18/2023 02:43:47
This is great but how do I get the kindle files off my emulated android phone?
reply
05/22/2023 14:14:23

Hello, thanks for your feedback.
You also need to install Kindle apk inside of the Android simulator, and then download Kindle books via this Kindle app. Once the books are downloaded, run Kindle converter, it will automatically detect Kindle files you downloaded.
Please follow this guide step by step:
https://www.epubor.com/kindle-converter-user-guide.html

Any other questions or concerns, please feel free to contact us.
Best regards,
Epubor Team

reply
06/5/2023 01:33:47
I could not find the files downloaded in Kindle app inside Epubor software to convert. Please, could you help?
reply
06/5/2023 15:24:34

Hello,
Thanks for your message. Please ensure that you enable the root permission of LDPlayer9 and restart it to take effect. If you set up the LDPLAYER9 correctly, please try to uninstall Kindle app for Android and reinstall it again.

Best regards,
Epubor Team

reply
05/24/2023 22:34:41
did it work?
reply
06/1/2023 02:54:08
no but I've realized I'm running a very old system so I think it's on me.
reply
05/18/2023 22:41:18
Can I use Kindle Converter on a Mac Book Pro with Apple M1 Pro and how?
reply
05/22/2023 14:40:19

Hello,
I'm sorry that Kindle Converter is not compatible with Apple M1 Pro.

Best regards,
Epubor Team

reply
08/19/2023 06:41:05
Is this still the case?  Instructions now seemed to indicate M1/M2 compatibility.
reply
08/21/2023 10:11:50

Hello,

You don't worry about the M1/M2 compatibility now, our software can work well on M1/M2 Mac. Please install Android Studio as the Android emulator and V4.16 Kindle for Android to download your kindble books and remove DRM with Kindle Converter.

Any other questions or concerns, please feel free to contact us.
Best regards,
Epubor Team

reply
05/19/2023 12:31:55
Oh great, a chinese app that wants to install other things.  Why not use googles emulator or one from a trusted company?
reply
05/22/2023 14:27:24

Hello,
May I ask where do you download the Android emulator? Please download and install the emulator using the link we provide in this article, it is in English and will not let you install other things on your computer.
Please try again, thank you.

Any other questions or concerns, please feel free to contact us.
Best regards,
Epubor Team

reply
05/23/2023 23:41:39
My Kindle books from the Andriod Emulator are not showing up in EPubor. I have restarted everything including the computer. The path is set to the default; c:\users\amyww\My Kindle Content  That works for my Kindle for PC app. Do I need to change that to a different directory?
reply
05/24/2023 10:53:31

Hello,
You don't need to change the path. Kindle Converter is a different software, don't use it with the Kindle app for PC and Epubor Ultimate.

What you should do is to ensure that you enable the "Root permission" of LDPlayer9, and restart it to take effect. Then run again Kindle Converter, and wait for your downloaded books show under the "The Kindle Library". You can try to reinstall LDPlayer9 and Kindle apk, and configure the settings by following the user guide.

If there is the same problem, please feel free to contact us via support@epubor.com.
Best regards,
Epubor Team

reply
06/5/2023 01:30:40
Hello everyone! I am using LDPlayer9 and inside it I have Kindle, already synchronized and with books downloaded. But, downloaded where? I have installed Epubor Kindle Converter in my Win11, but books does not appear to be converted. I have already done all explained here. Please, could you help?
reply
06/5/2023 14:47:39
Thank you for your message. please make sure you root the LD player and restart it as the instructions. Also we've sent the email to you to guide you through this process.
reply
06/10/2023 16:13:54
I purchased "Epubor Kindle Converter v1.0.1.58" from your company. I have a question.
After launching the software, the left side of the screen shows  the name of the downloaded Kindle file.
How can I prevent these files from appearing on the screen? I have pressed the [Refresh] button many times and they have not disappeared.
reply
06/12/2023 10:05:37

Hello,
Thanks for your message.
Please update the Kindle Converter to the latest version 1.0.1.76.
https://www.epubor.com/kindle-converter-download.htm#os_Win

It allows you to search for the book you want to decrypt and delete the files from the left pane in Kindle Converter. But don't run the Android emulator when you delete the files, if you want to delete the files permanently from the left pane, please delete the downloaded books in the Kindle app for Android inside the Android emulator.

Best regards,
Epubor Team

reply
06/10/2023 16:59:55
When its time too download the 'ARM Translation' I'm not getting a zip file and when I drop it onto the android simulator, I'm not getting the same prompt.
reply
06/12/2023 10:07:46

Hello,
In this case, don't download the "ARM Translation" via safari, it will unzip the file automatically. Please use another browser like Chrome to download this file in .zip and try again by following the user guide. Thank you.

Best regards,
Epubor Team

reply
06/10/2023 20:47:23
The installation of Epubor Kindle Converter was completed successfully, but the latest LDPPLYER9 (official website) contains a virus.
reply
06/12/2023 10:12:56

Hello,
In this case, if you can't install LDPLAYER9, I suggest that you can also use Android Studio as Android emulator. We have tested it with Kindle Converter, they also work well.

Android studio: https://developer.android.com/studio/

Any other questions or concerns, please feel free to contact us.
Best regards,
Epubor Team

reply
06/13/2023 11:46:33
Great Job! Thank you!
reply
06/18/2023 20:44:08

Hello,

why do I have to pay for another program? I have already purchased Epubor Ultimate!

Regards

reply
12/23/2023 14:05:25
Yes, I too have Epubor Ultimate.  It says it converts all formats from anywhere.  Yet, it doesn't do what Kindle Converter does?  Where is the continued support for Ultimate?
reply
12/25/2023 10:29:32

Hello, thanks for your comment

Epubor Ultimate and Kindle Converter are two different software.

Epubor Ultimate supports ebooks you purchased from Amazon Kindle, Barnes & Noble Nook, Sony, Kobo, Google Play, ebooks.com, Lulu, Smashwords, Fictionwise, and more.

Kindle Converter can only support decrypting and converting Kindle books you purchased.

If there are any other questions or concerns, please feel free to contact us via support@epubor.com.

Best regards,
Epubor Team

reply
06/23/2023 16:47:30

Hi,

Im a lifetime Epubor ultimate user and have been having problems downloading SOME ebooks getting error code
'PCMAC_126_Delivery_Error_Upgrade_Mac'
I messaged you about this a few days ago.
came across your new app, which seems to work on apple silicon but in your chat response, you say that it does not work on an M1 Pro, I have an M1 Pro Max
I downloaded it but saw no books, now I see that I need to install an emulator...

I don't want to install such a thing - I paid for a Lifetime membership of your app, in which you say your'e working on KFX decritpoon.
so...

1. how do I fix my error in Epubor ultimate?

thanks,

reply
06/26/2023 10:49:23

Hello, thank for your message.

Our Kindle Converter can work on Apple M1 Mac. Please install Android Studio as the Android emulator, and follow the user guide step by step, thank you!
https://www.epubor.com/kindle-converter-user-guide.html#P5

Best regards,
Epubor Team

reply
07/25/2023 00:52:44
This worked out great for me! Many thanks!!!
reply
07/27/2023 01:49:05
I do own a verry new kindle book, published some weeks ago - A Concise History of Serbia (Cambridge Concise Histories)
My LDPlayer shows this books, I can read it, but there is no option to download. Clicking on the book will open it.
I took all settings you suggest, kindle apk is installed,started again and again, no success.
reply
07/27/2023 10:57:00

Hello, thanks for your message.

Please click only once the book cover, the downloading will start in the Kindle for Android. Please try again.

If there is still the same problem, could you please send a screenshot to show the error message so we can help you fix this issue?

Please feel free to contact us via support@epubor.com.
Best regards,
Epubor Team

reply
07/27/2023 01:56:22

Got Android Studio installed on my Windows 11 computer. I used this one because LDPLAYER9 was doing something that my virus software and malware software didn't like. Set up the 5.1_WVGA_API_23 device just fine. Ran it. No problem. Dropped the APK onto it and it started to install. Got the error message ISTALL_FAILED_NO_MATCHING_ABIS.  Any ideas how to get around this? Do I need to set up a different virtual device since I am on a windows machine?

Thanks!

reply
07/27/2023 10:51:24

Hello, thanks for your message.

In this case, please create a virtual device by following the user guide and then try again to install V4.16 Kindle apk for several times.

If there is still the same problem, please contact us via support@epubor.com and provide a screenshot to show the error message so we can help you fix this issue. Thank you!

Best regards,
Epubor Team

reply
08/1/2023 09:17:59

worked great for me - had to open and close the apps and refresh but then everything was there and converted in seconds!
worked with Kindle for PC

reply
08/10/2023 03:07:03
None of the solutions you mentioned here works for not being able to find the Kindle files in the Kindle Converter. Can you help?
reply
08/10/2023 10:26:16

Hello, thanks for your message.

May I ask what version of Kindle Converter you use, Windows version or Mac version?

Please contact use via epubor.service@gmail.com, and we will help you solve your problem. Thank you!

Best regards,
Epubor Team

reply
08/10/2023 14:06:14
I have just sent an email. Thanks.
reply
08/18/2023 01:09:32
On Win10, I have followed the instructions on this page and have Kindle installed on LDPlayer9 (including root enabled). I click on Kindle and it starts in the emulator, however kindle does not start (just a semi-clock turning).
reply
08/18/2023 09:45:30

Hello, thanks for your message.

In this case, could you please provide a screenshot to show your problem so we can help you fix this issue?

Please contact us via support@epubor.com.

Best regards,
Epubor Team

reply
08/21/2023 08:11:19

i've followed the guide for windows, and after downloading the ebooks on kindle on the  LDPlayer, and going to my Epubor Ultimate, it doesnt show the ebooks.

kindly advise.

thanks.

reply
08/21/2023 10:18:02

Hello,

You may confuse Kinlde Converter and Epubor Ultimate. They are two software work in different ways.

If you still fail to decrypt your books, please feel free to contact us via support@epubor.com.

Best regards,
Epubor Team

reply
09/3/2023 22:38:43
This process worked perfectly last week, but the last two days it has not worked. I did the reinstall process over, and it seems like the Kindle API installation just stalls. Thanks.
reply
09/4/2023 10:05:37

Hello, thanks for your comment.

If your Kindle Converter does not work well, please feel free to contact us via support@epubor.com. We're willing to help you fix the issue.

Best regards,
Epubor Team

reply
09/5/2023 03:44:45
Hi. I just bought a license for the convertor. I intended to get the lifetime license but the pay form showed a $9.99/month charge. Does that automatically stop when it gets to ~$50 or what. Thanks.
reply
09/5/2023 14:21:29

Hello, thanks for your comment.

Our software does not have an auto-renewal subscription. You will not be automatically charged every month. Once your 1-month license expires, you need to renew it manually or re-order it again by yourself.

Any other questions or concerns, please feel free to contact us via support@epubor.com.

Best regards,
Epubor Team

reply
09/14/2023 11:12:45
Hi, I'm using Epubor kindle Converter v1.0.1.76 it & the Android version of kindle are working fine on converting except for one problem. When using EKC it only displays 9 titles in the left pane! I actually have 11 books downloaded in the android version & over 300 books listed but NOT download (all older kindle versions already converted) but your EKC software still only displays 9 of the 11 books that I have actually downloaded in the android version of kindle. I keep refreshing but the other 2 downloaded books don't show up in the left pane & searching on the title doesn't find the book either! Is there a fix for this or is the display limit only 9 & do I have to delete a few of the downloaded books to make the other display? Please let me know?
Mike Jurist
reply
09/15/2023 09:23:30

Hello, thanks for your message

In this case, please remove the downloaded books first from the Android emulator, and then delete the files from the left panel in Kindle Converter.
Then restart the Android emulator and redownload your Kindle books. Go to the Kindle Converter and click "Refresh" to see if all of your 11 books are listed correctly.

If there are any questions or concerns, please feel free to contact us via support@epubor.com.

Best regards,
Epubor Team

reply
10/12/2023 00:07:34

I downloaded books in kindle apk version in ldplayer, but in kindle converter books not visible, i tried all methods, but not worked.redownloded, software reinstalled, nothing worked, pls help me


reply
10/12/2023 08:18:41

Hello, thanks for your message

Do you set up correctly the root permission? You can also deregister and uninstall the V4.16 Kindle for Android, and then reinstall it.

Please read the user guide carefully and try again. If there is still the same problem, please feel free to contact us via support@epubor.com.

Best regards,
Epubor Team

reply
10/18/2023 19:44:54
I couldn't install Kindle for Android on Android Studio on my MacBook Pro (M1 chip) and Sonoma. It says "Process system isn't responding. Do you want to close it? WAIT OK" then stops after a while. I couldn't klick "WAIT" bc it was still installing.
reply
10/20/2023 10:39:28
Can someone from Epubor help?
reply
10/23/2023 13:55:39

Hello,

If you have any problem, please feel free to contact us via support@epubor.com.

Best regards,
Epubor Team

reply
10/23/2023 00:49:29
I can't get the Kindle books to come up on the left hand side.  No matter how many times I refresh.  Yes, I did set it to enable root permissions.  Do something.
reply
10/23/2023 13:57:45

Hello, thanks for your comment


I suggest you uninstall the Kindle for Android apk from Android emulator and reinstall it.

If there is still the same problem, please feel free to contact us via support@epubor.com.

Best regards,
Epubor Team

reply
10/24/2023 09:54:40

I did that several times.  Yes, it's the correct version 4.16 and yes, I enabled root on the emulator.

Still nothing.

reply
10/24/2023 09:53:30
don't waste your money on this.  They say "no refund" because they know it doesn't work.  No matter how many times I have done what they say will make it work, it still doesn't.  
reply
10/24/2023 11:14:11

Hello, thanks for your comment.

I suggest you test your books with the trial version of Kindle Converter before you purchase it. The trial version allows you decrypt 3 books for free.

If you have any problems with Epubor Kindle Coverter or you still fail to decrypt your books via Kindle Converter, please feel free to contact us via support@epubor.com. We will help you fix the issue and solve your problem.

Best regards,
Epubor Team

reply
01/28/2024 09:40:16
Same issue. Waste time and money!
reply
01/29/2024 09:27:58
Can you please describe your problem more clearly so that we can help you check and fix your problem?
reply
11/11/2023 08:08:05
Performed installation as described and downloaded ~400 kindle ebooks. Processed he files in groups of about twenty at a time. DRM could not be removed from 34 books. Have tried re-downloading and decrepting multiple times with the same results. The failed books seem to consist of multiple books from particular authors. Any suggestions?
reply
11/13/2023 11:02:01

Hello, thanks for your message

May I ask if the books you failed to remove DRM are e-Textbooks?

I'm really sorry that our software does not support decrypting e-textbooks as they are protected with a special DRM.


I suggest you contact us via support@epubor.com, and provide a screenshot to show the error message so we can help you fix this issue.

Best regards,
Epubor Team

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11/15/2023 00:05:14
After installing Android Studio and V4.16 Kindle for Android, I cannot download books. My chip is MAC M1.
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11/17/2023 09:59:23

Hello,  thanks for your message

If you still can't download your Kindle books via Android emulator and fail to decrypt your book by Kindle Converter, please feel free to contact us via support@epubor.com.

We will help you solve this problem as soon as possible.

Best regards,
Epubor Team


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12/9/2023 08:42:22
This is garbage.  Overly complicated installation process.  Don't bother.
reply
12/11/2023 14:08:31

Hello, thanks for your comment

I'm sorry that you're not satisfied with this software. If you followed our user guide step by step, it is not complicated as you imagine.

If there are any questions or concerns, please feel free to contact us via support@epubor.com. We will help you solve your problem as soon as possible.

Best regards,
Epubor Team

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02/12/2024 08:39:23
I followed all steps above. After reading the comments, I have to pay for Epubor Kindle Converter AGAIN on the fake android device?! The one I purchased was for Mac....
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02/17/2024 21:31:33
kindle converter works with the android emulator to handle the kindle kcr format on mac computer. If you don't want to handle kcr format kindle books, you can just use the epubor ultimate which works with the kindle for mac 2.0
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02/25/2024 04:35:23
If Amazon stops supporting Kindle Android versions 4.16 or earlier, would epubor then not work? If that is the case how would you handle purchased subscriptions?
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02/26/2024 09:35:46
Thank you for your comments. If Kindle for Android 4.16 doesn't work, we will explore alternative methods to handle Kindle books. You can simply purchase the 1-month license to mitigate the concerns about potential loss.
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07/9/2024 03:42:41
4.16 is no longer working
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03/19/2024 20:25:56
Hello, I just purchased your product. I own a Mac M1 so I did as told in the guide but there's an error when I try to install the apk. I tried going on the internet to download it directly on the virtual phone to no avail. I used a more recent version of a virtual phone and I can install apks just fine but since the version 4.16 of kindle is pretty old, I can only install newer versions of it and when I do, the ebooks I download on kindle don't appear your app when I refresh. Could you please help?
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03/21/2024 11:00:57
Thank you for using our software. Please follow the detailed guide for mac m1 or m2 chip computer: https://www.epubor.com/kindle-converter-user-guide.html#P5
please note you can only install the older kindle for android 4.16, the new version is not supported.
Please ensure your set the correct image.
If you don't know how to do this, please contact us via support@epubor.com to get further assistance.
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04/23/2024 22:28:25
I downloaded LD Player and purchased lifetime license for EPubor Kindle Converter because I was unable to remove KFX from a book I recently purchased in Kindle.
However, after following all of the instructions, I still cannot remove it. I can use the new software for existing books (which I could have done without purchasing the new software) but when I try to download the book in question, it tells me that I need a newer version of Kindle software to download the book. The book is a Pearson e-textbook. What can I do?? If your new software cannot do the job, then I would like to request a refund.  
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04/24/2024 09:37:48
Thank you for contacting us . PLEASE reaching us via support@epubor.com to request the refund.
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05/22/2024 16:17:25

I cannot download book. The error provided by the Kindle app in the emulator states:
"Book not available on this app version"
"You are using an unsupported version of Kindle for Android. To read this book, please update to the latest version from your preferred Android app store."

What do I do? Please help.

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05/24/2024 10:24:19
Thank you for using our software. We are sincerely sorry to inform you that your kindle book can only be downloaded with the latest kindle app. So Epubor Kindle converter doesn't support this kind of ebooks.
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05/26/2024 16:34:33

Hello

The method using LDplayer9 on windows 10 works properly (tested several time).
All the books downloaded in the kindle app running in LD9 player player (+ all the necessary configuration steps described in the page : root permission, etc...) are afterthat visible in Epubor Kindle Converter (latest version used).
However, I observe now that for some books (bought recently), the conversion in epub, pdf... is systematically unsuccessfull : conversion process is blocked (several attemps done for the same books).

This issue happens in conversion batches where other kindle books are converted, on their side, without any issue...

Is-it a knwon issue ?


Kind regards

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05/27/2024 14:04:28
Thank you for asking. Please delete these issued problem and redownload it again. Or Please find the “books” folder in the following path:
Windows: C:\Users\Username\AppData\Roaming\.epuborKindle
and send them to us via support@epubor.com . Also, please screenshot the error message and send it to us.
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06/14/2024 11:34:25
hi, I'm having the same problem as CC 5/23/2024 above is there another way to get & convert recent Kindle books to epub. Please let me know
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06/17/2024 09:12:07
Thank you for asking. Please download kindle books via kindle for pc and then remove drm with epubor ultimate. Epubor Ultimate still supports the kindle books released after May 2024.
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09/8/2024 15:47:54
I am using kindle converter on Mac M1 following your instructions with no problems.  However, I am curious.  Where are the kindle books stored in the Mac?  Can I use the kindle converter on .kcr books without going through the download on the Android simulator by just copying the relevant .kcr files to a folder?
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09/9/2024 09:22:16
The kindle converter only converts the kindle book downloaded via Kindle for Android 4.16 on android emulator. It doesn;t support the kindle books downloaded via kindle for mac.
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09/20/2024 21:30:41
When the titles load on the left, they are not in order from newest to oldest. Is there a way to reorganize that list?
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09/23/2024 11:10:01
Thank you for your feedback. We will improve this later. Please use "Search" box to find your kindle books.
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10/15/2024 10:46:51
What do I do when I get: This title is unavailable for download and transfer?
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10/15/2024 14:31:38
Thank you for contacting us. Can you please describe your problem more clearly? Or please screenshot the error message and send it to us via epubor.michelle@gmail.com
reply
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