Updated 2024/8/8: Epubor Ultimate supports Kindle for PC 2.4.0 & Kindle for Mac 1.40.
Now you can use the kindle for PC (Version 2.4.0) and Kindle for Mac (Version 1.40) to download kindle books and remove drm with Epubor Ultimate. If you are using a version of the Kindle app higher than the one mentioned above, please uninstall it, delete your Kindle books, and install the required version of the Kindle app. Then, download your Kindle books again and remove DRM using Epubor Ultimate.
As Amazon wants to build its own digital ecosystem, employing Kindle KFX DRM to all books has become a trend. Since more and more Kindle eBooks have been encrypted with Kindle KFX DRM, Epubor Ultimate has been released on eased as the first tool on the market to remove Kindle KFX DRM.
Few users may come across the "Kindle KFX DRM Remove failed" issue when using Epubor Ultimate or any other eBook DRM Removal tool. If you fail to remove Kindle KFX DRM, you may be disappointed or you may even uninstall it to express your discontent. We cannot blame our customers for uninstalling Epubor Ultimate, but we do try our best to figure out what causes the failure.
After testing Epubor software and analyzing the bug reports from our users, one clear thing is that the "Kindle KFX DRM removing failed" issue is mainly caused by mal-operation.
In this article, I will list the reasons that may cause the Kindle DRM removing failure and how to remove Kindle KFX DRM successfully with Epubor Ultimate. If you fail to remove Kindle DRM, just read the following parts to get your problem fixed.
- Part 1. A Kindle app update is required to download Kindle books published after Jan 3, 2023.
- Part 2. Kinde for PC/Mac is higher than 1.25 or Kindle eInk Device with Firmware is later than 5.10.2
- Part 3. General Reasons and Solutions for Kindle KFX DRM Removing Failure
- Part 4. Ultimate Way to Remove Kindle KFX DRM
- Part 5. Get Assistance from Epubor Support Team
A Kindle app update is required to download Kindle books published after Jan 3, 2023.
Amazon has made a change to their service so the books published since Jan 3, 2023 can no longer be downloaded using Kindle for PC or Mac versions prior to 1.39. Kindle users are requested to update their kindle for PC/Mac to the latest version for download the new published books.
To be clarify, the kindle books downloaded via Kindle for PC/Mac version 1.39 or later version are encrypted with the harden kindle drm.
1. Remove kindle drm with kindle device
However, if you have a kindle device registered to your Amazon account, no matter older kindle touch, or even the newer kindle Oasis, you have the option of downloading books directly from Amazon instead of using Kindle for PC/Mac. Consequently, you can remove drm from kindle books published after 3rd Jan 2023 with Epubor Ultimate.
Here is how to do it.
Step 1 Download kindle books via "Download and transfer via usb".
Please ensure your kindle device ( kindle eink device or kindel fire tablet) is registered with your Amazon account.
Go to "Manage your content and devices" , under "Content tab", you'll see all you purchased kindle ebooks.
Navigate to the book that you want to download, click "More actions" and select "Download and transfer via USB".
In the prompted window, choose your registered kindle device and then click on "Download" button.
The "Success" notification will pop up and then choose the location for this kindle book to save this download to your computer.
Step 2 Find kindle serial number.
Go to "Manage your content and devices", under "Device" tab, click Kindle device you selected as the target device in the above step, a window will appear with more information of this device. Click it to pop up the kindle device details, including your Kindle serial number. Copy the kindle serial number.
If you have the kindle device at hand, just plugin it to your computer and the Epubor Ultimate will auto detect and load its kSN.
Step 3 Remove drm from kindle books published later than Jan 3, 2023.
Launch Epubor Ultimate, and click the user icon at the top right corner>>Settings>>Kindle, the input the kindle serial number to Ultimate.
Go back the the main interface, drag the book that downloaded via ”Download and transfer via usb" to Epubor Ultimate. Your kindle books will be decrypted.
Now you have removed drm from kindle books published in 2023.
2. Remove kindle drm with Epubor Kindle Converter
To remove the kindle books published in 2023, Epubor has released a new software -- kindle converter which can help you remove kindle books without downgrading the kindle app or using the kindle device.
Then follow the Kindle Converter user guide to remove kindle drm and convert kindle books to any other formats.
Note: The Kindle Converter not only can convert kindle books published in 2023 but also can handle the older kindle books.
Kinde for PC/Mac is higher than 1.25
or Kindle eInk Device with Firmware is later than 5.10.2
How to remove DRM from Kindle KFX eBooks downloaded via Kindle for PC/Mac 1.25 or later version?
Amazon has updated its Kindle desktop application with only minor functional updates. Under the official revealed updates, there is a major change that Amazon did to all KFX eBooks which is Amazon has employed the much harder DRM scheme to their KFX format ebooks. Therefore, if you download eBooks via Kindle for PC/Mac 1.25.X, you will be failed to remove Kindle KFX DRM.
Currently we offer an alternative way to remove Kindle KFX DRM. You can downgrade the kindle for PC to older version(1.17) to download kindle books and remove drm.
This solution will help you you remove DRM from Kindle eBooks. Here I will show you how to on Windows computer.
Step 1 De-register your Kindle for PC/Mac 1.25. Run Kindle for PC. Go to Tools-->>Options-->> Registration-->>click on "Deregister".
Step 2 In the new pop up window, just tick the box before “ I understand...this device." and then click on "Deregister" finish the deregister process.
Step 3 Uninstall the Kindle for PC/Mac 1.25 and install the older version. Here is the link for older Kindle desktop version.
Download Kindle for PC version 1.17 Download Kindle for Mac version 1.17
Note: please stop the Kindle for PC/Mac automatically update once the older version is installed. Go to Kindle desktop app-->>Tools-->Options--General--Uncheck the automatically install updates option.
Step 4 Run the old version of Kindle for PC/Mac, and re-download your Kindle books. Then run Epubor Ultimate to remove Kindle kfx DRM. The Kindle book will be decrypted successfully this time.
If you are using a Mac with 10.14 or earier version system, follow the below steps to remove kindle drm on Mac.
Download Kindle for Mac version 1.17
Steps for downgrading Kindle for Mac:
- Step 1: Delete Kindle for Mac from your Mac.
- Step 2: Downgrade and install kindle for Mac 1.17.
- Step 3: Download kindle books with Kindle for Mac 1.17.
- Step 4: Run Epubor Ultimate and remove drm from kindle books.
If your MacOS has been updated to Catalina 10.15 or a later version, Kindle for Mac 1.17 will no longer run on your Mac. This is because MacOS 10.15 only supports 64-bit applications, while Kindle for Mac 1.17 is 32-bit. Is there anyway to remove kindle on Mac Catalina or later version? The answer is "Yes". You can pacth your kindle for Mac and then remove kindle drm on Mac using the Epubor Ultimate.
2. Kindle firmware 5.10.2 & solutions to remove new Kindle kfx DRM
From the official what's new in Kindle firmware 5.10.2, I see nothing new in the new firmware. I am definitely sure this is Amazon's tricky to add the harder DRM to Kindle books downloaded via Kindle e-ink devices.
Anyway, we have the step-by-step guide to teach you how to stop Kindle update. Follow this guide, and you will never get the Kindle kfx ebooks with harder DRM. If you already have installed the latest updated 5.10.2, here are two solutions for you.
Solution 1: Download Kindle books via old Kindle for PC/Mac, and run Epubor Ultimate to remove kindle kfx DRM.
Solution 2: Download Kindle books and transfer via USB to avoid Kindle kfx format and run Epubor software to remove Kindle DRM.
General Reasons and Solutions for Kindle KFX DRM Removing Failure
First thing to check: What's the Kindle for PC/Mac version installed on your computer?
If your kindle for PC/Mac version is 1.25 or even higher, it is no surprise that you fail to remove Kindle DRM. To fix this issue, please downgrade Kindle for PC/Mac to older version. Then run Epubor software to remove the DRM. Kindle DRM will be removed successfully.
1 You are not using the latest version of Epubor Ultimate.
Please ensure you are using the latest version of Epubor Ultimate because Epubor team regularly update the Epubor Ultimate to crack the latest DRM scheme. What's more, it is free to update Epubor software. Why not update it to the latest version?
You must be curious if you are using the latest version of Epubor Ultimate. Please run Epubor Ultimate, then click on gear icon at the top right corner and then you will go to the settings interface. Click on "Help", then click "check up" , and you will see there is an "update" button. If it is in grey color, you are using the latest version. Otherwise, you will need to click on "update" button to update it.
Or you can download the latest version of Epubor Ultimate here:
2 The Kindle books are not purchased via your own Kindle account.
The eBooks you want to remove the DRM should be purchased via your own Amazon account. In other words, you should be the owner of this book.
What kind of Kindle books are not supported by Epubor Ultimate?
Sample books These books entitled like XXXEBSP.KFX or XXXEBSP.AZW are sample books which are not supported. Epubor Ultimate are not promise to support sample books, but can handle some of them.
Rented books If you rent this book, you may fail to remove the DRM from this book.
Kindle Unlimited Subscription Books Many users have purchased the Kindle unlimited subscription service. Of course you can download many book freely, but do not try to use Epubor Ultimate to remove DRM from this kind of ebooks. You are not the owner of these books, but just can read them in the subscription time. It is another kind of rented books.
Kindle eTextBook Kindle eTextbooks are with different kindle drm which are much tougher so there is no way to remove DRM from this kindle of kindle books.
Books not from your own account Every now and then, you may receive some books from others. When you try to decrypt this kind of Kindle eBooks, you will face "Kindle DRM Remove failed" issue. That's because you cannot generate the Epubor key file to decrypt these books without your friend account information.
3 You may not register your Kindle for PC/MAC at your computer.
Some users may deregister their Kindle for PC/Mac after downloading the books. In this situation, you will be failed to remove Kindle DRM.
Solution: Please ensure your Kindle for PC/MAC are registered even if you have finished the downloading. If you really want to de-register your Kindle for PC/MAC on your computer, you can do it after the DRM has been removed from your Kindle books.
Frequently Asked Questions Q: Can I remove Kindle kfx DRM from Kindle devices?
Epubor Ultimate can handle books downloaded via Kindle device, not including Kindle Fire Tablet, but only
Kindle e-ink devices. In this situation, you only have to plug your Kindle device to your computer. Then Epubor
Ultimate will detect the Kindle Serial Number and use it to generate key to decrypt your Kindle books.
Detailed Guide>> How to Remove DRM from
Kindle KFX eBooks downloaded via Kindle e-Ink devices.
If your Kindle firmware has been updated to 5.10.2 or later, you are not able to remove DRM from Kindle books downloaded via these devices. Just follow the solution for Kindle firmware 5.10.2 to fix this issue.
4 You move your Kindle eBooks to other folder without the full content.
Some people move their books to the desktop for removing DRM. This is really unnecessary as Epubor Ultimate can dectect your default "My Kindle Content" folder and display the books in the left column. The big difference between Kindle old format and the Kindle KFX format is the Kindle KFX ebook is consisted of a series of files and stored in one folder. So if you want to remove DRM from Kindle KFX ebooks on your desktop or other folders, please ensure you have the whole Kindle KFX eBook folder, not only a file with the extension of azw or kfx.
If the above 4 situations are not applied to you, you can also try the below method to solve your "Kindle KFX DRM Remove failed" issue.
5 The failure may be caused by computer environment.
We know computer system environments are various and some special computer environment will also cause the failure of removing Kindle KFX DRM. Although this possibility is quite slow, we still provide the solution to this situation.
Step 1: Clear the cache of Epubor Ultimate. Please delete the .ultimate folder. You can find it here: C:\Users\username\AppData\Roaming\.Ultimate.
Step 2: Please delete Epubor_keys folder. You can find it here: C:\Users\username\.Epubor_Keys.
Step 3: Then run Epubor Ultimate to remove the DRM. If you are failed again, please delete the failed books and redownload them again. Run Epubor software to remove the DRM.
Note:
If your computer has been updated to Mac 10.15 Catalina, you can just follow the ultimate guide to remove kindle drm on Mac Catalina
and Big Sur.
If you are on Mac, it will be slightly different.
Step 1. Delete all content Kindle content folder
Open terminal, and then copy this command rm -rf ~/Library/Application\ Support/Kindle/storage to the terminal and then press on “enter" to delete all files in Kindle content folder.
Open the terminal and copy the following command to the terminal rm -rf ~/Library/Containers/com.amazon.Kindle/Data/Library/Application\ Support/Kindle/storage and then press on “enter”.
Then copy this command rm -rf ~/Library/Application\ Support/Kindle and press on “enter” again.
If you have changed the directory of Kindle content folder, you have to find the folder and delete all the files manually.
Step 2. Please also delete the Epubor Key file at your Mac. You can find it here: You can find the Epubor Key files here: Mac: /Users/system user/.Epubor_Keys/
Step 3. Redownload the books and run Epubor software to remove the DRM
I have Mac Sonoma 14.2.1 on a 2019 iMac with 1gi hd and 24gb memory. When I open the installed appp, it will launch and after 2-4 seconds it will crash.
Please uninstall completely the current version of Epubor Ultimate from your Mac, then reinstall the latest version from the button below.
If there is still the same issue, you can also try to open "Terminal" on your Mac, then run the command below:
Now you only have to re-sync your Kindle books and run Epubor Ultimate to remove the DRM.
Ultimate Way to Remove Kindle KFX DRM
If above solutions cannot fix your problem, here I want to share the ultimate way to help you remove Kindle DRM.
Ultimate way Download and Transfer via USB
Please note: Please ensure you have at least one Kindle eink device and this device is registered with your Amazon account.
Do you know that Amazon allows you to download Kindle books and transfer via USB from its online library? Why not download the Kindle books directly from the Amazon website and remove the DRM. An article on our website has given you detailed guide about downloading Kindle eBooks from Amazon website directly and removing Kindle AZW3 DRM--Download &Transfer Kindle Books via USB and Remove Kindle DRM. I am sure you will get your problem fixed by this method.
Note: No matter your kindle books published before 2023 or not, they can be decrypted using this method.
Get Assistance from Epubor Support Team
Epubor team offers various access to Epubor Support Team for helping our customer fix their issues and inquiries.
If all above mentioned solutions cannot fix your issues, please feel free to contact Epubor Customer Service
Center via following methods:
1 start a live chat by clicking the chat on every epubor page;
3 email to us;
4 chat with our technical staff on skype: epubor.service@gmail.com.
Epubor team will get back to you within 24 hours and try our best to help you fix your problem as soon as possible.
Iris Yan has been a passionate member of Epubor since 2017. Her mission is to enhance your ebook reading experience by sharing insightful tips and tricks. Join her on a journey towards reading excellence today!
Please ensure you install the latest version of Epubor Ultimate. Also, please ensure the Epubor Ultimate is running while you are downloading the kindle books. Then try to remove drm again.
If you are still failed, please screenshot and send them to us via support@epubor.com.
I downgraded Kindle to the older version but still could convert 3 of the Kindle books to PDF. Help, please.
I sent diagnostic from cao.tuyet.van@gmail.com with the error messages earlier.
Thanks,
Julie
I am a Macbook user. Though your app is quite convenient for me, it can only convert half of the book or less.
I copy the kfx file from my kindle and try to convert it into pdf....but I can only convert half of the book
Are you using the trial version of Epubor software? The trial version only can save 20% content of each book. If you want to convert the whole book, please purchase the licensed version.
If you are using the licensed version, please contact our customer service support@epubor.com to about your issue. Our technique staff will help you fix this issue.
As of today (December 26, 2018) the Epubor will not unlock KFX files with the newest Epubor version, and also Kindle for PC v.1.24
Even with these versions, Epubor no longer unlocks Kindle KFX files. We've tried many times.
Now what...?
I hope your team keeps working and finds a solution we can all use against Amazon's over-dominant control. I don't know if it's possible to clean our files of unwanted DRM. But I hope you continue to try, and succeed.
Thank you!!
Sorry for causing you so much inconvenience.
1, Epubor team now has been working working on resolving this issue for a long time. Once resolved well we will release a new version and publish it soon on our official site ASAP.
2, This is really a serious problem especially for all our customers. It may take time but please be patient. The downgrading solution is the current one, and the unique.
3, Nobody could help fix this with a faster or better method than downgrading. Calibre too.
Thank you for asking. Have you ever used Epubor Ultimate to remove kindle drm before mac os 10.15? If yes, you can still use Epubor Ultimate as this article instructed: https://www.epubor.com/remove-kindle-drm-on-macos-1015-catalina.html#part1
Otherwise. you can choose other method as the above article instructed.
Thank you for using Epubor software. We are sincerely sorry for this issue.
1. Are you using the mac catalina system? If yes, please us epubor kcr converter to remove kindle drm and convert kindle books to any format. Here is the guide:https://www.epubor.com/kindle-cloud-reader-to-epub-mobi-azw3.html
2. If your books are textbook, it will not be downloaded with old kindle app or even kindle cloud reader. Then our software will not help you in this case.
For more information, please contact support@epubor.com get the further assistance.
Are you using the latest version of Epubor Ultimate?
If yes, but still failed, can you please send the screenshot to me via epubor.iris@gmail.com?
Then I will try my best to help you fix it.
Sign in fails on 1.17 Kindle Windows app fails.
Therefore one cannot sync - download the ebooks from amazon in the first place to be able to convert them.
Sign in fails because even with valid username and password, v1.17 says invalid username or phone number.
Hi, i have the same problem
do you solve it ? if it is a yes....how ??
bregards
This worked and was explained perfectly. I get why all they gyrations. I tried for four hours to find a way to print a kindle ebook that I paid .99 for because it's a workbook.
I want an author to get their $$. After I have bought the book, it's mine.
Thank you
Thank you for your message and we are sincerely sorry for this issue.
Now we are working on this issue. Once there is a solution, we will let you know. The older kindle books still can be cracked with Epubor Software.
There is still another way to remove drm from this kind of kindle books if you have any kindle eink device registered with your amazon account. Please download the kindle books via "Download and transfer via usb" and then remove kindle drm with Epubor Ultimate. Here is the detailed guide: https://www.epubor.com/how-to-remove-drm-from-kindle-kfx-ebooks.html#meth4
Now we are working on this issue. Once there is a solution, we will let you know. The older kindle books still can be cracked with Epubor Software.
There is still another way to remove drm from this kind of kindle books if you have any kindle eink device registered with your amazon account. Please download the kindle books via "Download and transfer via usb" and then remove kindle drm with Epubor Ultimate. Here is the detailed guide: https://www.epubor.com/how-to-remove-drm-from-kindle-kfx-ebooks.html#meth4
We are sincerely sorry for this issue, but there is no way to crack the new kindle kfx format. That's why we provide the workaround here.
For the kindle 1.39 issue, we aware of this issue. Now we are working on this issue. Once there is a solution, we will let you know. The older kindle books still can be cracked with Epubor Software.
There is still another way to remove drm from this kind of kindle books if you have any kindle eink device registered with your amazon account. Please download the kindle books via "Download and transfer via usb" and then remove kindle drm with Epubor Ultimate. Here is the detailed guide: https://www.epubor.com/how-to-remove-drm-from-kindle-kfx-ebooks.html#meth4
would have saved me sometime before I deleted your program.
It seems the amazon kindle has changed something in the new published kindle books. It requires the latest kindle app to download it.
Now we are working on this issue. Once there is a solution, we will let you know. The older kindle books still can be cracked with Epubor Software.
There is still another way to remove drm from this kind of kindle books if you have any kindle eink device registered with your amazon account. Please download the kindle books via "Download and transfer via usb" and then remove kindle drm with Epubor Ultimate. Here is the detailed guide: https://www.epubor.com/how-to-remove-drm-from-kindle-kfx-ebooks.html#meth4
We are now working on some alternative solutions. Once there is any progress, we will let you know.
yes only have
Mark as Read
Clear Furthest Page Read
Read Now
Add or Remove from Collection
Gift Now
Manage Family Library
I did what you said about getting the older Kindle for PC and downloaded my book. Got the error from your Epubor but then it occurred to me that maybe I just needed to download the updates for it and sure enough, that fixed the error and I got to convert it to PDF. Didn't even have to use Calibre and that was great.
So I thank you from the bottom of my heart for letting me take possession of the book I purchased rather than have it on loan from Amazon.
Blessings.
I buy Kindle books from Amazon with my PC. I convert them with your Epubor software to PDF, then sidload it to my Samsung Galaxu S2 tablet, where I read it with Moon Reader. I buy a LOT of books, although I haven't bought any since the new year, because of an expensive car repair. I just bought several ebooks from Amazon tonight, and was going to buy quite a number more in the next month... I've been doing this for several years.
(I belong to FOUR book groups. I promote your software at each of them all of the time!)
Tonight, after I bought these books, and had got themdownloaded to my PC,I found I couldn't convert them, as I usually do. Your software had told me that it needed and update from you, so I had downloaded it. When it still couldn't convert, even when I did the "earlier version" thing, I went to your website, wondering if there were special instuctions with your software update. To my horror and disgust, I found that it looks like Amazon has come up with a way to keep your software from being useful unless I have a Kindle myself. Well, I don't; the whole point of buying your software (AND RECOMMENDING IT TO EVERYONE I KNOW) was to keep some distance from Amazon, which is already making things/books obsolete.
The question I have for you now is: do you anticipate being able to come up with an updated version of your software sometime in the next year that will crack the new DRM version without needing a kindle intermediary?
Thank you. - Keith
Please confirm: If I want to buy Kindle device today (March 2023), I can use it to download books published after January 2023 and epubdor will be able to decrypt the books?
If this is true, can you give me a list of which Kindle devices will work for this purpose (basic $99 Kindle? Paperwhite? Oasis?)
Thank you for your time and assistance!
For new books published after Jan,2023 if you don't have an e-ink device, I'm sorry that it doesn't work. If you have a Kindle eink device registered to your Amazon account, you could use Epubor ultimate to remove DRM for new books.
Hello,
Almost all the books downloaded via USB can be decrypted by our software. Some books don't have DRM, so there is no green decrypted check on the right part, you can directly open the book. Please try again.
If there is still the same problem, could you please allow me to connect your desktop with TeamViewer software to check and solve your problem directly?
Download TeamViewer: https://www.teamviewer.com
When you are running the TeamViewer, please tell me your "Your ID", and "Password", then we can connect to your desktop.
Please contact us via support@epubor.com. We're willing to help you solve your problems.
Hello,
Thanks for your comment. We were aware of this issue.
For the ebooks published in 2023, here is still another way to remove DRM if you have any Kindle device (Kindle fire or kindle eink device) registered with your Amazon account.
Please download the Kindle books via "Download and transfer via usb" and then remove kindle drm with Epubor Ultimate.
Here is the detailed guide: https://www.epubor.com/how-to-remove-drm-from-kindle-kfx-ebooks.html#meth4
If there are other questions, please feel free to contact us.
Best regards,
Epubor Team
Hello,
Thanks for your message. May I ask if the books not available for download and transfer via USB is from Kindle Unlimited?
Kindle Unlimited is a rental service, so you don't actually own the books. Therefore, Epubor software can't convert Kindle Unlimited books for you.
If there are other questions, please feel free to contact us.
Best regards,
Epubor Team
Then I have a second question: does this process of yours only work if you have a Kindle device? That is, if I have the Kindle app installed on an android phone, the procedure for removing the protection cannot happen?
Hello, thanks for your message.
If you don't have a Kindle device, you need to install the Kindle app for desktop on your Windows or Mac computer. And download the Kindle books through the app to your computer. Then you can install and run our software Epubor Ultimate on your computer, and next drag and drop the downloaded books to the software to decrypt and convert the books to another format you need.
If you only have installed the Kindle app on an Android phone, it's impossible to download the Kindle books and transfer them to your computer. So you can not decrypt and convert the books via our software.
If there are other questions or concerns, please feel free to contact us.
Best regards,
Epubor Team
If you have a kindle device, please download the book via "Download and transfer via usb' and then remove drm with Epubor Ultimate.
If you don't have the kindle device, please use the kindle converter to handle the new kindle books.
There two methods are both mentioned in this article. Please have a try.
As I already said, I tried the option mentioned and it did not work. I do not own a Kindle device so the first option is out. The second option simply doesn't work anymore. Using an older Kindle-for-PC version doesn't download newer books. The current Kindle-for-PC downloads in KFX-ZIP and AZW and your program cannot DeDRM and convert them.
Hello,
Thanks for your message.
If you don't have a Kindle e-ink device, we recommend our new product Kindle Converter to decrypt and convert the Kindle books published in 2023. please learn more here:
https://www.epubor.com/kindle-converter.html
User guide: https://www.epubor.com/kindle-converter-user-guide.html
If there are any other questions, please feel free to contact us.
best regards,
Epubor team
Let me know
Regards
Hello there,
As Faspao stated, I on the day purchased a lifetime Epubor Ultimate license to remove DRM, as I am not a Kindle user. I don't see the point of buying additional software that is not a lifetime license for a service I should have if Epubor Ultimate is updated with a version that allows converting Kindle books to Epub, as that is why I paid for the program a lifetime purchase back on the day.
I understand that updates are costly as it requires to workaround new problems, but I just think this is not fair for the people who purchased an Epubor Ultimate lifetime, so I think it should be offered a great lifetime discount for the old users of Epubor Ultimate.
Best regards,
Hello,
Thanks for your comment.
If you're Epubor Ultimate lifetime user, please contact us via support@epubor.com for new license of Kindle Converter.
Best regards,
Epubor Team
Hi,
Kindle Unlimited is a rental service, so you don't actually own the books. Therefore, Epubor software can't convert Kindle Unlimited books for you.
Any other questions or concerns, please feel free to contact us.
Best regards,
Epubor Team
Hello, thanks for your message.
If you don't have Kindle device, the Epubor Ultimate can't deal with new Kindle books in 2023. Our Kindle Converters helps people who don't have Kindle device to decrypt their new Kindle books.
Any other questions or concerns, please feel free to contact us.
Best regards,
Epubor Team
Hello,
Thanks for your comment. I'm glad that our software can help you.
Any other questions or concerns, please feel free to contact us.
Best regards,
Epubor Team
I think for users who bought the lifetime Ultimate product we should be given a free lifetime key for the Kindle converter which works for converting the kfx kindle books after Jan 2023. I think it's really cheeky to ask for people to pay for another piece of software when Ultimate doesn't work anymore and also your workaround with download via usb from kindle device is cumbersome and not what the Ultimate sw was supposed to work like
. Why are you still selling the Ultimate software when is blatantly not working after Jan 2023?
Hello, thanks for your comment
Do you still have problem with Epubor Ultimate? Now the latest version of Epubor Ultimate supports decrypting and converting Kindle books, including newly published books in 2023.
If you still have problem, please feel free to contact us via support@epubor.com.
Best regards,
Epubor Team
Hello, thanks for your comment
I'm really sorry that your problem is still not solved.
The new version of Epubor Ultimate will automatically decrypt your Kindle books as EPUB files. But if you want to convert them to Mobi or AZW3 format, you need to add the DRM-free epub book to Epubor Ultimate and select the output format, then click the button "Convert to XXX" to convert your books to AZW3 or Mobi. Please try again, thank you!
If you still have the same issue, could you please provide a screenshot to show your specific problem and contact us via support@epubor.com. We will help you solve your problem as soon as possible.
Best regards,
Epubor Team
Hello,
Thanks for your comment. I'm really glad that our software can help you.
Any other questions or concerns, please feel free to contact us via support@epubor.com.
Best regards,
Epubor Team
I tried to convert E-books from Kindle for PC and from the Kindle (11. Generation) E-book reader connected via USB.
The books are visible in the left window. All the older ones drag to the right window, but when I drag the most recently purchased one (25.Sept 2023) the progress message "The program is removing the D.R.M. encryption. Please wait for this to finish." stays for ever and the program is locked. Can only close with Task Manager.
Hello, thanks for your message
I suggest you use 2.0 Kindle for PC to download your books and remove DRM with Epubor Ultimate. If your Kindle firmware is higher than 5.10.2, our software does not support to drag and drop the books from the Kindle e-reader connected to your computer.
If there are any questions or concerns, please feel free to contact us via support@epubor.com.
Best regards,
Epubor Team
Hello, thanks for your comment
If you have any questions about Epubor Ultimate, please feel free to contact us via support@epubor.com.
Best regards,
Epubor Team
Hello, thanks for your comment
Please Note: The free trial version of Epubor Ultimate only helps you decrypt and convert 20% of the books in TXT format (images not included). Once you purchase the software and register it with your license, you will get the complete book converted with all the images and in the proper format you want like PDF/Epub/Mobi/AZW3/TXT.
If you're interested in Epubor Ultimate, please feel free to contact us via support@epubor.com, and we can offer you an exclusive discount.
Best regards,
Epubor Team
I tried using a new version Epubor Ultimate (3.0.16.105) + Kindle For PC 2.0 to remove DRM, but after removing DRM, the PDF e-book lost its table of contents. Everything is OK when using old Epubor Ultimate.
What's the old version of Epubor Ultimate you are using?
The e-books decrypted by Epubor are directly in PDF format without conversion, so it is speculated that the original format of these books is PDF. for example:
Amazon UK ISBN: 978-1782949169
But the PDF e-book lost its table of contents If using the new version of Epubor.