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Kobo Glo HD Start Up Loops back to Set up

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3/31/2020 1:59:48 AM
E-reader began to fail without notice by asking for  wifi credentials then showing it was attempting to sync as part of set up through the e-reader was fully functional.  It then displays a message "Something went wrong...please try again".  It repeats this process each time we turn it on and treat the wifi login.  
I have done the hard re-boot by inserting the pin.  I connected it to my computer - it shows it linking and uploading the books and dictionaries.  When complete, i try again but the process is still the same - start up process and the indefatigable message something went wrong.  No resources on-line have proven to be of any assistance.

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Re:Kobo Glo HD Start Up Loops back to Set up
03/31/2020 15:22:53
Thank you for asking. If the methods on the internet cannot fix your Kobo, it is better to contact Kobo support to get a further assistance.
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