Kobo not Connecting to Computer? How to Fix

I receive a Kobo Clara HD as a present, but when I plug it on my computer, absolutely nothing happens. It is simply not seen as a device, no matter if I install and run Kobo app, or change the USB Cables or whatever. Is there anyway to connect kobo to computer successfully?

How to connect kobo to computer? How to fix kobo not connecting to computer? Keep reading to get these questions answered.

Part 1. How to Connect Kobo to PC/Mac?

In this part, we will show you the common method to connect Kobo eReader to computer.

Step 1 Turn on your Kobo eReader and connect it to your computer using a USB cable.

Step 2 Tap "Connect" on your eReader to connect your Kobo to your computer successfully.

In our most cases, you may want to sync your Kobo eReader by connecting it to your computer. Then the following extra steps will help you.

Step 3 Download and install Kobo desktop application. Then launch it and sign in it with your Kobo account.

Step 4 Click Sync icon at the top right of the interface and your Kobo eReader will sync and update with the latest kobo ebooks.

Now you have synced your eReader with Kobo desktop. And once eject your kobo eReader from your computer, you'll find your books in "My Books" menu.

There are still many cases that your kobo is not recognized by computer. That's why you should not miss out the following part.

Part 2. Kobo not connecting to computer? How to fix!

First of all, please check whether the charging indicator show or not. If not, it is probably a hardware fault on the device. You need to test another PC to be sure.

1. Try a different USB cable.

Does the cable work with other devices? Some USB cables are power only and cannot be used for data transfer. You must be absolutely sure that your USB cable supports the data connections. Many cheap cables do not, and can be used for charging only.

2. Do a full reboot of both kobo and computer.

Sometimes a computer reboot or a Kobo reboot would work and sometimes not, but you should try this method.

3. Try a different port.

Have you tried plugging your Kobo into one of the back USB ports? Sometimes there is a voltage difference between USB ports that come directly off of the motherboard and ones that are on the front of the computer.

4. Disable wireless connection on kobo.

Make sure the wireless connection is disabled on the kobo. Sometime, the wifi connection causes the kobo not connecting to Mac. Turn off wifi on kobo will help you fix this issue.

5. Use an external USB hub.

In some cases, it is indeed the difference between voltages of the USB ports but if you have a laptop the voltages are almost always the same on all ports which is why it makes sense that only an external USB hub would work.

If you continue to experience issues, maybe you should connect kobo customer support to get further assistance.

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