my download to MP3 says failed

Mike

4/15/2024 12:34:08 AM

when I try to download to MP3 from the user interface, I get a failed result!

Epubor

04/15/2024 10:15:01

Thank you for using our software. Which software are you using?

Mike

04/16/2024 01:50:36

I'm using v1.0.12.246 for mac

Mike

04/16/2024 01:51:48

I'm using 12.246

Mike

04/16/2024 01:53:23

The latest Epubar for Mac for Tidal downloads version ending in 246

Epubor

04/16/2024 08:36:57

Thank you for your feedback. We've contacted you via support@epubor.com to help you fix your problem. Please kindly check your mailbox.