Epubor

Not working properly

Question

Hooko
12/12/2023 11:53:02 AM
Version 3.0.15.1211 works fine with kindle azw3 files that I downloaded a few months ago, but not with kindle azw3 files that I currently download.

Answers(11)

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Epubor
12/12/2023 14:02:04

Hello,

If you have any problems with Epubor software, please feel free to contact us via support@epubor.com, we will help you solve your problem as soon as possible.

Best regards,
Epubor Team

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Robert
04/10/2024 07:30:12

I installed and paid for Epubor Kindle Converter for my PC. when I try to use it I get the message:

Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.

Any suggestions on getting the program to work? My order number was 230438976. I bought a one month license as a test. I will buy a year license if I can get it to work.
My license number is
A4BDWTK9-PR7463QV-FGM2HAQD-0TBGWB6H

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Epubor
04/10/2024 09:03:19
Thank you for using our software and we are sincerely sorry for this issue, but this issue may be caused by your computer. Please uninstall kindle converter and reinstall it again. Then run it as administrator. If you are still failed, please feel free to contact us via epubor.service@gmail.com. And we can offer the remote assistance.
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Caspar
05/21/2024 17:46:03

I just bought a EPUBOR ultimate license for Windwos.

I was able to remove DRM from several of my Kindle books.

The PDF-Export worked fine. Then I switched to EPUB-Export. This works fine as well. But I cannot switch back to PDF-Export. The option is not being showed anymore.

How can I get PDF-export back?

Best regards, Caspar

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Epubor
05/22/2024 09:26:25
Thank you for using our software. Please uninstall the Epubor ultimate for windows, and then restart your computer. Then redownload and install Epubor ultimate on your computer. If this issue cannot be fixed, please feel free to contact us via support@epubor.com to get further assistance.
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Tom Neal
11/17/2024 23:06:11

I just updated Epubor Ultimate as requested and now cannot convert 2 files to epub format. I deleted the files , rebooted and redownloaded the files. Doesn't work.

As I am leaving on holiday tomorrow I hoped to be able to read these books while away.

Help!

T. Neal

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epubor
11/18/2024 10:03:10
Where did you purchase your books? How did you download them? Please reach us via epubor.iris@gmail.com to get further assistance.
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Tom Neal
12/17/2024 00:53:07

The download link you sent me to reinstall Epubor Ultimate DOES NOT WORK. Also, I can no longer find your message of December 10 at 3:50which includes both the link and the licence code.

T. Neal

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Epubor
12/17/2024 08:51:49
We'll contact you soon to help you fix this issue
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Richard
01/27/2025 08:30:45
I have installed it and am trying to run it but it keeps getting stuck in the status scanning state. I have un-installed restarted my computer and reinstalled several times. I'm run in administration and run in high priority and it will not budge.
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Epubor
02/7/2025 10:10:50
Thank you for using our software. How many songs and playlists do you have? If you have a very large library, this process will take long time for the first time. Please don't close it and give it more time for scanning. If you are still failed, please contact us via epubor.iris@gmail.com to get further assistance.
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