Epubor

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problem with changing email --
I have previously bought your product via my previous email (kevincarol@blueyonder.co.uk)but my email is now kevcar1@outlook.com and I cant access your product, I have had the email kevcar1@outlook.com and until recently your product was working fine, so I could possibly have bought it via that email. can you help?  
Epubor Ultimate Crashing --
Epubor Ultimate has crashed immediately a few seconds after launch on my M1 Mac with Monterey for the past couple months. I don't know what has changed on my end. I've tried deleting and reinstalling the app, but it still won't launch without crashing. Is there anything I can do? I paid for this software and would like to be able to use it!
remove drm from rented kindle books --
Is it possible to help remove drm from rented kindle books? Will epubor ultimate works for kindle rented?
How to deregister a computer --
I was trying to retrieve my license  and it stated that I need to deregister some of my devices. I can not remember how to do that.  
how to update --
Hello,
the epubor Windows give the Information of  new Version
v1.0.10.198
when i Click at this item I reach the the adress
https://www.epubor.com/audible-converter.htmlTher I can get a Trial Version or I can Buy the product …
I have already Buied it. How can I update my local Version?
best regards
trixi
Pictures are lost from the Kindle file after conversion to PDF
Not responding --
When I open Ultimate, it always say "Not responding". I just want to remove DRM from my Kindle files.
convertire file LCPL --
Convertire file LCPL in AZW
Downgrade Kindle Paperwhite 4 Firmware --
Can't downgrade my KPW4 firmware software to older version. Can you tell me how to? Need I jailbreak my device?
View Kindle books as slideshow? --
Are there any ways to help me read my Kindle books (manga) as slideshow?
Problems using KCR converter. --
Long time user of Epubor ultimate. Since Kindle 1.24 stopped working after upgrade to Catalina, moved to KCR converter. But have noticed that Kindle books converted to epub using KCR are slow. And also have low quality covers.  Is there any way to just de-drm using KCR and then convert them to epub using ultimate?    
KCR Converter --
I am using the trial version of KCR Converter and it works well for what I need. Does the Full Version have the ability to delete files after I have converted them. Thanks for your help.
Can't Login In after Upgrade --
I upgraded to .252 from .111 and now it won't login to the Vital Source site.  My credentials are correct since I can login directly at the Vital Source site without any issues.  What am I doing wrong
epubor is not detecting my kobo or kindle I have tried three different kobo and one kindle on my Mac I even downloaded the trial and tried a kobo on my PC no luck with anything Epubor just does not recognize I have a reader plugged in. my computer does recognize each device in the file system so I know they are working  its just Epubor.
Lost Licence --
Lost my Licence
transfer to new computer --
How do I transfer the program to a new computer? Can I just copy the downloaded files to a portable drive and put it on the new computer? I will be decommissioning the old computer and destroying the old hard drive. Thanks you
Is it possible to download word docs to a kobo e-reader?

Hi, I'm using the trial version of your software. I've tried to convert a Kindle book I bought, but it's acted differently from the other one I just covered to ePub. When I put it into the list of files in the Ultimate window, it doesn't tick or say "decrypted". However, if I then convert it to ePub, it works. The files appear to both still contain the Kindle serial number. Will this cause me a problem with Kindle if I then view it on my reader on my Samsung phone?

These are the filenames: bookname_B00WJT3D8Q.azw3 (after import), and bookname_B00WJT3D8Q.epub (after conversion
).

Since Amazon's removal of downloading ebooks, I have been able to keep my Windows Kindle program at version 2.4.0 and been successful at downloading my new purchases.
But today, I was unable to download a new book - Pressfield's "A Man at Arms" with the foll error:

"Item not available for this device type. Your Kindle app requires an update to view this content. Click here to download and install the free update."

It appears we may not be able to download some books with 2.4.0.  Do you have a version of Ultimate that will work with a newer Kindle program yet?  I'm using Ultimate 3.0.16.105.

Show the Failed ones --
When we convert many ebook, there is chance we got some failed result.
now not easy to check it.
it is good if we can see which ones failed. and we can try to find other solution for that book
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