Epubor

Find QA: complete

Refund request --
I have requested a refund and have completed the required steps:
1, Run Epubor software, click "Settings" "Tools" "License Manager"  "De-Register";
2, Request refund from our platform 2checkout;
My order is 169478321
I was unable to use your program, will I please be able to get a refund?
E-reader began to fail without notice by asking for  wifi credentials then showing it was attempting to sync as part of set up through the e-reader was fully functional.  It then displays a message "Something went wrong...please try again".  It repeats this process each time we turn it on and treat the wifi login.  
I have done the hard re-boot by inserting the pin.  I connected it to my computer - it shows it linking and uploading the books and dictionaries.  When complete, i try again but the process is still the same - start up process and the indefatigable message something went wrong.  No resources on-line have proven to be of any assistance.
uninstall on MAC --
How do I uninstall this program completely on my mac?

This $25 product is useless.

It destroys the original Kindle ebook formatting completely. I'm so upset! This makes reading converted books absolutely USELESS to me!!

This is WORTHLESS! No Italic, no Bold, no line indentation... Do you people not understand how critical these things are to reading poetry and prose!?

I want Refund, Please help me! --

I want Refund

I have completed these two steps
1, Run Epubor software, click "Settings" --> "Tools" --> "License Manager" --> "De-Register";
2, Request refund from our platform 2checkout;

My order is #164069322 on 2checkout.

Just purchased Epubor on the basis it concerts ALL Kindle books as advertised however it clearly doesn't.

Your fix on the website has several issues.  Firstly even just finding an older version of Kindle Reader for PC that works is impossible.  Do you have working link to an older version.  Using the method you suggest can in fact be done completely free of charge using Calibre.

Attempted to start a Live Chat nearly a hour ago but still waiting.

Can you advise if this issue will be fixed or have I have I just wasted £48 on software that doesn't work?

I have download the free trial version to see if I could use this software, but the book ended not completed with very bad formatting. Is there any thing that can be done with the free trial version?
looking for a simple step by stem guide to convert audible books...
Nothing Syncs --
Nothing syncs with Kindle for Mac or Kindle cloud open and books completely downloaded. There are no prompts and nowhere to manually upload the files or redirect the files.
I've made an interactive, fixed layout, ePub on my Mac. So far I haven't found any software that can completely format it to eBook for kindle. Will your software do that?

I'm currently using v1.0.19.617.  When I click the  update button in the program to update to the current version, I get the following message: "An error occurred during the download, please check the network and directory"

The program is currently located in C:\Program Files (x86)\Epubor\AllDRMRemoval and I'm not clear on what network is referred to.

Any suggestions on how to complete the update?

Is the "refresh your browser" issue going to be fixed, or has this software been abandoned. As it appears to have been completely abandoned, if so where does this leave customers who paid for lifetime licenses?

I batch deDrm'd nook books and only some of them were successful.  Others said they weren't downloaded completely, but I don't know what that means. I downloaded them on the nook app, so how much further can I download them?

Also, the ones that WERE successful, I can't seem to open them in different programs now, specifically Calibre.  Is this software attempting to make you use their eReader to view the books after conversion?

Purpose of output files --
I converted my first book to AZW3. When completed, I have 2 fies, name.azwe and name_nodrm listed as a kindle content fie. What are these 2 fies? What is the difference between them?
Regarding Output Title --
Hi,
After the conversion is complete, only the name of the book is given. How can I change it so that the name of the book is followed by the name of the author? I am using the ultimate version. thank you.
Missing Cover Page & Content Indexes --
I used the trial version, I understand only parts of the book are converted (Kobo epub format). However, I found that the cover page and content indexes (with links) are missing also. How can I make sure the formal version can convert the book completely?
Transfer collections --
Transferring from Kindle to Kindle, can I also transfer the Collections? I would like to make a clone of my older Kindle complete with all organization/collections.
Books Appear as "Test" --
When converting multiple books sometimes the program wont find the metadeta of the book and will label it as test. If you have more than one of these labeled "test" then only one of them will export after the conversion completes. How do you fix this?
Hi, I have tried to convert a couple of Kindle downloads to epub in with my Epubor Ultimate for Mac trial. The converted epub files only contain two pages for each book I have converted and the pages are random and incomplete. Is this normal? I am looking forward to purchasing the licensed version but the sample conversions don't instill much confidence given the unusual output. Please advise.
I used to successfully download ebooks from my library.
The file would show as acsm, but now it shows as epub and will not enter on my ADE screen.
I cannot complete the download
crumbHome > Search > complete
mcafee badgenorton badge