Epubor

Find QA: crash

application is crashing on mac --
Hi
I've tried your application on mac (mac OS Big Sur then Monterrey) and it works juste one time than it's crashing few seconds after launching the app. thank you
recovery from crashed PC --
My PC crashed and has been trashed.  I now have a new PC and would like to install your software on it.  How do I do that?
Regards
Trevor Knight
fail to convert audible mp4 to mp3 --

yesterday i installed and registered  the audible-convert app with Lifetime License for mac.

from the first moment i put the (from amazon) downloaded audible mp4-file in the convert-window the rotating snoozeball appears and never stops.
Only the hard way to stop an app can end the crashed app.
please help
jhpmac@gmx.at

Regenerate Key files --

I had a HD crash and had to replace the drive Now I don't have any key files and there does not seem to be a way to regenerate the keys. Epubor Nook DRM Removal v2.0.14.707

Epubor Ultimate Crashing --
Epubor Ultimate has crashed immediately a few seconds after launch on my M1 Mac with Monterey for the past couple months. I don't know what has changed on my end. I've tried deleting and reinstalling the app, but it still won't launch without crashing. Is there anything I can do? I paid for this software and would like to be able to use it!
application won't operate --
Was there an update? it worked last month, but now the app starts to open and then crashes. can't find any information on how to resolve. requested license key, didn't receive it. how do i get it working again? license purchased under jeeperz69@yahoo.com

Epubor Ultimate V3.0.15.216 crashes shortly after opening on MacOS Ventura 13.2.1. It does this every time. I tried removing and re-installing; that did not fix the problem.

How do I get this working?

I’ve been a user of Epubor since 2021.  It has worked fine until recently.  It crashes right after opening. I deleted the app, downloaded the newest version, and it still crashes. I can give you the cars report if needed.  Thanks!
I have bought Epubor four times now.  
The latest was on August 5th 2020 Order ID 129778308 for Epubor Ultimate.
Previously I bought Epubor Ultimate Order !D 68529096 on December 2 2018 and Order ID 45586525 on December 29 2015.
None of the versions work since my computer crashed and I upgraded to Windows 10.  
failed to remove kindle drm on win8 --

I followed your guide on epubor, I downloaded the kindle for pc 1.24 version(to my win8 laptop), but each time I launched it, it crashes. Why? How to resolve this?

Using Mac OSX 13.5.1, Epubor Ultimate after install cannot run.  It immediately crashes, before a license key can be put in and registered, saying that it cannot use a shared library because the api is not stable
macOS crash --

I have Mac Sonoma 14.2.1 on a 2019 iMac with 1gi hd and 24gb memory.  When I open the installed appp, it will launch and after 2-4 seconds it will crash.

Any suggestions?

What do  I do about Audible using .mp4 files. It just crashes the program.
not removing kindle drm --

I installed your latest software, it asked that I downgrade the installed kindle software to 1.32.  I did that and could not download any kindle books.  The kindle software crashed then when I restarted it automatically updated to version 1.39.xx When I try and use the software I get an error stating that the kindle KFX files could not be converted and that I had to reinstall a lower version of kindle.

Are you going to fix this issue?  I cannot install Kindle 1.32 as it auto upgrades, even with the checkbox unticked for checking for new version.

Thanks

just installed Ultimate and it continues to crash after I open it.
Re-open de-drm'd files --
I have successfully removed drm from kindle files using Epubor ultimate. I have a Mac with Monterrey, but used kindle for Mac 1.31 and the terminal command, and all went well. However, Kindle will not re-open these files, which are .azw3 files. I've converted to .mobi but still kindle won't open them, they just crash the app. What's going on??? Thanks.

I've been trying to launch Epubor Ultimate after installation at my Mac Mini (Intel Core i5) with Ventura 13.5.2.

Once I click the app, app seems to run for few seconds. Then, it crashes and the error message comes out.

Please solve the problem.

Latest version crashes on OSX 14.2.1 --

I purchased epubor ultimate in March 2023.  When I open it now is crashes after a few seconds.

I can send my crash log outside this forum if needed.

Cannot start Epubor Ultimate on Mac 14.6.1; crash report indicates: “Clients should not load the unversioned libcrypto dylib as it does not have a stable ABI”

Event viewer shows... HELP!

QT is not on my path anywhere else...
reinstalling does NOT help

blm3@svcglobal.net; b.medley@ussa.com

- <EventData>
  <Data Name="AppName">EpuborUltimate.exe</Data>
  <Data Name="AppVersion">0.0.0.0</Data>
  <Data Name="AppTimeStamp">66bc09b0</Data>
  <Data Name="ModuleName">Qt5Core.dll</Data>
  <Data Name="ModuleVersion">5.12.10.0</Data>
  <Data Name="ModuleTimeStamp">5fa1244d</Data>
  <Data Name="ExceptionCode">c0000409</Data>
  <Data Name="FaultingOffset">0000000000028578</Data>
  <Data Name="ProcessId">0x15d8</Data>
  <Data Name="ProcessCreationTime">0x1daf0c12e43cddf</Data>
  <Data Name="AppPath">C:\Program Files\Epubor\ultimate\EpuborUltimate.exe</Data>
  <Data Name="ModulePath">C:\Program Files\Epubor\ultimate\Qt5Core.dll</Data>
  <Data Name="IntegratorReportId">7d487f72-a6da-45ed-8cfd-70fff0a05539</Data>
  <Data Name="PackageFullName" />
  <Data Name="PackageRelativeAppId" />
  </EventData>
  </Event>

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