1, Run Epubor software, click "Settings" "Tools" "License Manager" "De-Register";
2, Request refund from our platform 2checkout;
My order is 169478321
I was unable to use your program, will I please be able to get a refund?
I want Refund
I have completed these two steps
1, Run Epubor software, click "Settings" --> "Tools" --> "License Manager" --> "De-Register";
2, Request refund from our platform 2checkout;
My order is #164069322 on 2checkout.
I have followed the steps to request a refund for Epubor Ultimate. I have already de-registered my product, but I'm unable to enter 2Checkout. Can you, please, help me?
Thank you.
Kind regards,
Noelia
You have asked me to upload the audible file to google drive and send you the link - this does not seem to be a very secure method for me to use.
I have requested that you send me a link to an alternative google drive (not my own) that I could use but have not heard back from you.
Please advise how I should proceed.
Many thanks, Sonya
This is my email: vidasostenible@protonmail.com
Hi,
I’ve requested a refund several days ago and have not heard anything. Please provide an urgent update.
If I there is no response, I will contact Hong Kong’s Cyber Security Technology Crime Bureau (CSTCB) ???????????? to investigate.
Regards
I bought this program a yesterday, but have found that it doesn't work.
I was unable to try before buying to test the software, I could only buy first with the option of applying for a refund within seven days.
I immediately applied for a refund and would like to know when this will be processed.
Thank you
Hi,
I’ve requested a refund several days ago and have not heard anything. Please provide an urgent update.
If I there is no response, I will contact Hong Kong’s Cyber Security Technology Crime Bureau (CSTCB) ???????????? to investigate.
Regards
I purchased Epubor today (3/1/2025).
I have a 2023 Macbook running macOS Sequoia 15.3.1, loaded with plenty of HD and RAM. I downloaded Epubor from the email link provided after purchasing, unziped, and attempted to install, and received "Apple could not verify “Ultimate.pkg” is free of malware that may harm your Mac or compromise your privacy" and only gave me two options: "Done" or "Move to Trash."
Please help or refund.
I have just paid anew for the latest version of equbor because when I tried removing the DRM from a recently purchased kindle ebook, when I dragged the book into the 'dropbox'a progress bar opened but never moved.
Once I had replaced the program, paid for it and registered it, I tried dropping that same book into the 'dropbox'. The progress bar appeared and........
Nothing happened AGAIN.
I then tried the last book I had removed the DRM from on the previous equbor version I used back in 2022. AGAIN progress bar appears and nothing else happens.
This is the latest version, the you get taken to through the link in the license purchase email
There was no problem with the registration. And clearly since it does not work, even on an ebook the old version worked on 3 years ago, there is something seriously wrong with the software.
I look forward to you providing a workaround or a full refund.
