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Joe
8/27/2024 8:14:36 AM
Answers(3)
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EPUBOR
08/27/2024 09:03:37
Thank you for contacting us. We are sincerely sorry for this issue. Can you open this file with your adobe. If so, please send us the C:\Users\josep\.Epubor_Keys\adobekey1622842698.der as well we the epub file so that we can test it at our end. Also, you are not using the latest version of Epubor Ultimate. Please update it to the latest version: https://www.epubor.com/ultimate-download.htm#os_Win
Any more problem, please feel free to contact us via epubor.service@gmail.com
Any more problem, please feel free to contact us via epubor.service@gmail.com
Allen
11/24/2024 04:43:06
I have the same issue. But there is no key in the folder you ask for.
(1) Library loan - Oregon Digital Library - Overdrive, Lee Child, Not a Drill. File appears in Downloads directory with a .acsm file extension. (2)Opened the file with authorized Adobe Digital Editions 4.5 which saves the file with an epub file extension in Documents/My Digital Editions. (3) Loaded Epubor Ultimate licensed to josephhmohr@gmail.com (4) Drag and Drop the file to the right side. (5) Get Adept DRM Removal Failed pop up.
Epubor Ultimate 3.0.16.22
License Manager has generated keys
C:\Users\josep\.Epubor_Keys\adobekey1622842698.der
Objective was to make the book compatible with my Kindle. Do not want to read it on my laptop using Adobe Digital Editions.
Shall I return the book and give up?