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Method 2: click "tools" -- "generate Adeptkey", then send the adept.der and .epub files to Epubor.
Sometimes we will facing this kind of problems.
I hope epubor study it and improve the DRM removal.
I use the ultimate version and also sometimes epubor can not remove the Drm.
sometimes can not convert the files.
But most of the time epubor can solve it
Dear Sir or Madam,
In our public library in Slovenia it is possible to borrow e-books. Unfortunately, my e-reader device is not supported in their system. Therefore, the only working solution for reading the books on my e-reader device is to remove ebooks DRM protection. After that, I can send them to my e-reader. I bought your software and all worked perfectly for two years. Suddenly the software has not been able to decrypt books. I contacted the personeel in public library and they replied that they had upgraded the system to stronger DRM protection. They can not configure my e-reader to work with their system either. Is it true, that stronger DRM protection exists? Any chance to decrypt it?
To find the key icon, please click "Settings" icon >> Tools >> Generate keys >> Open, then open the epubor key files and copy all files and send them to us.
I download DRM removal for free trial and want to decrypt some EPUB files, when I drag them to the software, most of them are decrypted, but only the rest one failed and I get the error message "your book is protected by a kind of DRM we do not support".
It's strange. I can read all of them via Adobe Digital Editions. Anyone knows how to fix this problem?