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05/29/2017 01:54:33
If you follow the directions (download the Audible file with the Audible Download Manager, etc.) this converter works VERY well.  I've had zero problems converting my audio books to mp3 files so I can burn them to CD's and listen to them on my car CD player when driving.  It's the perfect tool for what I was looking for.  The $60 lifetime license (free upgrades to future editions) for multiple computers is an awesome deal, in my opinion.  Thank you, Epubor, for a great product.  My only request, perhaps in a future version, would be to incorporate burning software into the Epubor application.  That would make things moer efficient, only having to use one application for everything!  :)
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05/31/2017 14:24:22
We are glad that you like our Audible converter. We've reported your suggestions to our R&D. They will consider your advice very seriously.
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09/16/2017 22:19:11
tried to convert an audio book but it only converts the first 3min and then stops... the design is nice though^^
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09/20/2017 15:11:47

The trial version only convert the 3 minutes of each audible books. Sorry for the inconvenience.

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12/7/2017 07:14:30
It's not working. Only converts the first 3 minutes. Not usable.
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12/11/2017 16:32:49
The trial version only convert 3 minutes of each audible file, but the licensed version will give your the full content
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01/18/2018 03:04:30
I've only done the trial so far but will the full version capture the chapters or will it be a single audio file as I see in the 3 minute snippet?
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01/2/2018 09:25:34
Great product and efficiently removes DRM. One problem is that cover art is now stripped off the m4b file. So, new files are now missing album art. Please fix for another star. Thank you!
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01/2/2018 16:12:41
Thank you for your suggestion. We will report your suggestion to our R&D.
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08/22/2018 10:36:12
Great job.
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12/9/2018 21:58:16
Unfortunately it does not work. I would like to cancel the purchase therefore.
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12/19/2018 21:43:16
Hallo, hier wird Deutsch gesprochen, und das ist gut so. Wer kann mir helfen? Habe mir den Audible Converter gekauft. Installiert und alles lief einwandfrei. Dann war ich so schlau und habe meinen Laptop  unter Wasser gesetzt. Jetzt versuche ich ganz verzweifelt das Programm auf meinem neuen Laptop zum laufen zu bringen. Leider vergebens, es erscheint beim Umwandeln nur die Meldung "Failed". Alle Möglichkeiten die auf der Seite von Epubor beschrieben sind habe ich versucht, nichts hat geholfen. Mit den englischen Antworten kann ich nicht viel anfangen. Bitte helft mir.
Horst
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12/20/2018 14:19:31
I just check with our customer service and ensure they  tried to help you fix your Teamviewer but never received any reply since then. Hope your problem has been fixed now. If not, please contact our customer service support@epubor.com or skype: epubor.alice@gmail.com.
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12/24/2018 05:43:07
latest version I have is 1.0.5.59.   Every single time I need to use this package there is a major delay while I have to reregister, and re register   really sucks.  I am looking for other tools to do the same task. unfortunately I have not found them yet.
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02/10/2019 06:46:24

I had high hopes for this software since Sound Taxi no longer works or seems to be supported. However, as I began to explorer this Audible converter I found that it is inaccessible for persons who happen to be blind, like me, as it is not possible to use a screen reader to click the buttons to make the program work.

What is more disappointing is that when I pointed this out to customer support, rather than discussing what might be done to fix the problem, my money was refunded and I apparently have simply been dismissed. This is no way for any company to behave in our world where Inclusion should be the norm. It is for the apparent lack of concern for access that I write to say that I cannot recommend this software to anyone. If a company does not wish to make its product work for all then the company should not be in business.

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02/11/2019 10:55:23
Thank you for purchasing Epubor Audible converter.
First of all, we are sincerely sorry for refunding your money.
Secondly, your constructive suggestions has been well received. We will add this function to our audible converter.
Thirdly,  once this function has been added, I will write to you to let you know.
You can also contact me about this issue. My email address is epubor.iris@gmail.com
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03/17/2019 00:12:50
Waste of Q@#@#$@ time!! You got to love these sites which advertise free conversions! Then just another scam!
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03/27/2019 23:44:07
Doesn't work on audible files (aax).
I've been trying to convert an audible book for a week. Tried contacting tech support, sent messages, uploaded files. Still no response from tech support. Don't buy this software!!!
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04/23/2019 06:50:28
I was having trouble using this because I was using an old PC, sent in a ticket, followed the download link, installed the software and it works beautifully. Simple to use, does what it is supposed to do, what more could you want?
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05/6/2019 03:01:16
Is there a plan to incorporate MP3 to M4B and vice versa?  The reason I ask is my library provides MP3 books but the ipod the grandkids gave me needs M4B for bookmarking.  The itunes thing only does M4A and I (over 70) find it complicated to use.
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05/7/2019 18:48:29
As someone else already said, this programme does have accessibility issues, it cannot be used entirely with the keyboard. More specifically, the button that allows to split books into fragments/chapters can only be activated with a mouse click, which is truly unfortunate. This can be easily fixed either by making that button reachable by tabbing, or, even better, by adding a combo box or a series of radio buttons to the settings. If they truly care, it's not complicated and wouldn't take long. I opened a ticket and made this suggestion four weeks ago. The answer promises that this feature will be considered in a future version. Let's hope this won't take centuries to come! For the time being, I can only wait and hope.
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05/9/2019 03:20:12
Vpcara79@gmail.comAs a totally blind person, and having just spent 45 dollars for a licence i find it totally unusable. You cannot access the different menues via a keyboard, and this is no use especially for someone who is totally blind. There should be a helpline so that someone could explain how to use the product. I am really disappointed in this product, and can't convert my books. I only wish my money could be refunded, but i'm stuck with something i can't use.
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05/9/2019 10:51:17
Thank you for using Epubor audible converter. We are sincerely sorry for your issue, but we did have fixed the problem you mentioned in the comments. To help you fix your problem individually, our customer support will contact you via email to help you fix your problem. Please do not worry.
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05/18/2019 16:11:47
Having tried to use this product, I still have to say that the software update isn't nearly as accessible to a totally blind person as the old software was. I have even tried to look for the option to break the book into chapters both in the MP3 section, and the M4B section, and can't find it. I even got a sighted friend to come and look at the settings, and he could only find the conversion to either MP3 or M4B but could see nothing about breaking the book into chapters. I have got so disappointed, that I have uninstalled it.  Val Paul
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08/4/2019 03:03:05
It functions perfectly. I can convert my aax-Audible-files direktly into mp3-files. Wonderful.
Because I need the mp3-versions of all of my many Audiobooks. That is: I intend to tune these mp3-files with Audacity, namely to reduce the bass-volume of the Audiobooks und to enhance the treble volume. Because my earphone is very bassy - when I hear the Audiobook, the bass is too strong.
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08/5/2019 10:28:59
Thank you for your feedback. We are glad to this software can help you. Have a nice day!
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01/3/2020 12:12:51

Hallo und guten Morgen

ich habe seit gestern den AAC-MP3 Converter "Epubor Audible Converter" in der aktuellen Version.
Einfache Bedienung, verarbeitet auch sehr große Audible-Hörücher (hier ES von Stephen King fast 3 GB
groß) ohne Probleme, Aufteilung in einzelne Segmente (hier 3 Min-Intervalle) geht auch gut.
Was mir jedoch fehlt, ist die erweitere Bearbeitung bzw. Einfügung von Metadaten, wie z. B.
Album, Genre, Vorleser oder auch Erzähler.
Wenn das mit dabei wäre, wäre die software nahezu perfekt.
Wäre also schön, wenn Ihr eine erweiterte Metadaten-Bearbeitung mit implementieren könntet.

Gruß
Herbert Bode

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01/6/2020 09:54:53
Thank you for your comments. The metadata are all there for your reference. For editing the metadata, we will consider adding this feature in the future.
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01/14/2020 01:24:20
Everytime I try to convert my audiobooks it says that the conversion has failed. All of them are standart .aax data. Why doesn't it work? I don't want to have payed for not being able to use the program.
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01/14/2020 08:37:15
Thank you for leaving the comments. I just checked this issue with our customer service. The customer support team has already send you the email to help you check what's the issue with this book. Please check your email box to get the further assistance.
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03/18/2020 21:05:17
Every time I try to open the download I get pop ups on my MacBook Pro (Catalina) that it can't be trusted and may contain malware.  
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03/19/2020 16:22:28
Thank you for your comments. Epubor Audible converter is 100% safe and clean. Please just ignore the reminder and install it.
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03/19/2020 22:12:37
I  have only one critisizem and that is, I  use Jaws and NVDA which are screen readers for the blind, and I  cannot find either the help page or where to split the book into chapters. I  would also be glad if you could tell me, do you add the book, then, choose the output format? I'm afraid the instructions on the guide are not very clear.
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03/23/2020 14:52:51
Thank you for your comments. We have the special version for blind people. Below is the download link:
win:  http://download.epubor.com/sold/audible-converter-blind.exe
mac: http://download.epubor.com/sold/audible-converter-blind.zip
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03/20/2020 21:35:16
I have been having a problem restering epubor, have reported several times, but customer service is not responding.Have spent £30 on this but not satyisfied with service.Sorry.
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03/23/2020 15:16:24
Thank you for contacting us. We did receive your email and also replied it 5 days ago.Please check your email box, even spam. Today, we also send an email to you when you see your comments here.
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04/3/2020 02:02:44
Easy to use and it works. Thank you!
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04/4/2020 13:07:01
Thank you for your feedback. We are glad to know you like this software. Have a nice day.
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05/16/2020 02:00:39

Hi,

bought this software in March and used it several times already. Works fine. Now I received an advertisment that I should upgrade to a 60% faster version which also  allows to edit the meta data. Actually I thought I bought a lifetime version with all upgrades included. But then I thought OK 60% faster and editing the meta data might be a real big upgrade. First thing I tried was to look in Epubor for an upgrade tool which is of course checking the already installed version and is verifying if there is a free update. But no such function available in Epubor. So I bought the software again as I thought the mentioned features are worth the money. And then.... it looks as if this version is absolutely identical to what I bought in March. Its still Version 1.0. Its really unsatisfactory that I paid for nothing. I‘m really satisfied with this software but of course I would really appreciate if you could unwind this transaction.

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05/17/2020 12:49:13

Thank you for your comments. There must be some confusion. Please note that Epubor software are all free to upgrade. There is no need to pay for this software again if you have purchased it before but the license is still valid.

Also, if you have purchased this software twice, please contact our customer support via support@epubor.com about this issue. They will proceed the refund for you.

Please don't worry.

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06/19/2020 08:07:13

I have used Epubor Audible Converter for over a year now, and it has successfully converted nearly 300 audio books from the Audible format to MP3 format, so that I can play them on all of my devices.  Epubor has consistently proven that they are a quality company putting out quality software.  Whereas I used to have to record a live stream of my audio books in order to convert them to MP3 (sometimes taking nearly a week to complete), now I can convert multiple audio books in about 30 minutes to an hour.  There are a number of books that I have converted which were in my library, but now are no longer in my library because Audible does not carry them anymore.  Converting my audio books allows me to keep a backup copy of my purchases so that I am not wasting money.  Thank you for a great product.

I've also been very impressed with Epubor Ultimate, which has allowed me to convert all of my Kindle books to EPUB format.  I can very easily transfer them to all of my devices, and I'm not required to use the Kindle app to read my books any longer.  Also, I'm able to backup my purchases and have peace of mind knowing that I will always have a copy of them.  Thanks Epubor for making such great software.

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06/19/2020 08:33:15
Thank you for your feedback. We are very glad to know that you like Epubor software.
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07/21/2020 21:14:32
It is a great idea to split the files (AAX) into chapters. It is too bad that it does not work.
I bought the program specifically to split the files and it hangs up every time at 99%.
I do not want to talk to a robot.
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07/22/2020 16:16:01
Thank you for contacting us and we are sincerely sorry for this issue.
Our customer team also received your request. Please send the screenshot of the error message as well as this audible books to support@epubor.com. We'll check this issue and help you fix it ASAP.
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07/21/2020 21:19:30
It is a great idea to split the files (AAX) into chapters. It is too bad that it does not work.
I bought the program specifically to split the files and it hangs up every time at 99%.
I do not want to talk to a robot.
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09/14/2020 14:13:12
I do not know how to download the audible files into my computer (iMac)!!!  I have only downloaded into the audible app on my iphone.
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09/15/2020 08:47:42

Thank you for asking. On you imac, you just need to go to the audible.com website and then click on "Download" button next to the book you want to download, and wait for a moment.
And then your audible books will be downloaded soon. And you can find your downloaded audible books here on mac: https://www.epubor.com/where-are-audible-books-stored-on-pcmacandroidkindle-devices.html#m4

Any more problem, please feel free to contact me vis epubor.iris@gmail.com

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10/17/2020 02:12:12
This is a great program definitely worth the price!
Thanks Epubor!
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10/19/2020 11:19:55
Thank you for your comments. We are glad to know you like our software.
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01/10/2021 19:54:38
Ich habe das Programm (lebenslanger Zugriff) gestern gekauft und habe den Key auch zugemailt bekommen. Leider kann man sich damit (und mit seiner Email) nicht direkt einloggen, sondern MUSS erstmal ein Feedback schreiben. Das tue ich hiermit, damit ich bald damit arbeiten kann.
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01/10/2021 20:02:09
Ich habe das Programm (lebenslanger Zugriff) gestern gekauft und habe den Key auch zugemailt bekommen. Leider kann man sich damit (und mit seiner Email) nicht direkt einloggen, sondern MUSS erstmal ein Feedback schreiben. Das tue ich hiermit, damit ich bald damit arbeiten kann.
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03/8/2021 14:54:42
quand je tape l'adresse mail sous licence on m'indique:"format de couriel incorect" donc je ne peut pas utiliser epubor audible converter que j'ai acheter
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03/9/2021 09:09:01
Thank you for asking. We've checked our order system and find that you ordered Epubor Ultimate, not audible converter.
If you wanted to order audible converter, please contact us via support@epubor.com and then we will change the license for you.
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03/16/2021 22:02:38
just bought epubor audible and begun convert an audible book .aax to MP3.
very surprised to see how very long it is to proceed, whereas I read : "60 x faster, just in a few seconds"
In fact it took me 23 minutes to get a result !
I just hope someone will be able to prove me I did it the wrog way.
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03/17/2021 10:45:40
Can you please tell us how long is your original aax file?
Also, can you please send this file to support@epubor.com and then we can test it at our side.
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04/19/2021 15:42:30
Works a treat. Was having problems loading audible files onto my Sandisk with Audibles software. This program converts to .mp3 very quickly and means I can play Audible stuff on almost any player. Thanks
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04/21/2021 11:10:18
Thank you for your feedback.We are glad to know that you like our software. Have a nice day.
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05/25/2021 05:33:27
what the use of a trial version if u only get part of the book i would have bought it if i liked it but not now will try somewhere else
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07/10/2021 08:56:52
Worth every penny to upgrade. I tried so many different things and just couldn't get my books on my MP3 player. I use an underwater MP3 player for swimming and I couldn't find an Audible "approved" one. This software is so easy to use. Perfect!
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